Do we no longer get free updates?

Gratitude is earned. Are players supposed to be grateful that EA botched Sims 4 as an online game, and then delivered a massively unfinished, lacking, boring children’s game? Engagement content is literally built into their budget, it’s not like the developers are working off the clock on this stuff from the bottom of their hearts. Not saying that’s what I expect, but there’s no reason to be grateful for a business to be operating exactly how they planned to operate. That’s like me going to the grocery store and being so grateful that they sell groceries.