@EA_Mai posted some good info there, but i noticed the screenshot shows only three options. But there is also a fourth option: security authentication app.
The auth app is more secure and far more reliable than email, text or phone codes, especially if the system backs up enough to delay codes being sent along or an unexpected downtime for one of the services. The security app is in a league of it's own because it will keep giving you a code as long as the program is auto-refreshing to a new code when the old one expires.
If you should lose your app, make sure you get your backup codes saved somewhere and don't forget them in order to login around the missing security app.
https://help.ea.com/en/help/account/origin-login-verification-information/
"Sarasaurus;c-17269155" wrote:
Could someone please help me - I am new and can't figure out for the life of me, how to start a new discussion! Thanks!
https://forums.thesims.com/en_US/discussion/934205/small-change-for-new-members#latest
EA Staff
