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WhatCobblers's avatar
WhatCobblers
Seasoned Ace
3 years ago

EA App is Refusing to Load. Help Please.


My computer is giving me this message now when I try to play the EA app.
https://i.imgur.com/drKRqLn.jpg
It loaded up and played Sims perfectly fine before.

Has anyone else had this problem and do you have any solutions to fix it please?
Have tried turning the computer off and on again and the recovery app but am still getting the same message. Am reluctant to uninstall it as I don't want to lose all of my sims games!

2 Replies

  • Unsure if it will be covered in this, but there's a thread over on EA Answers HQ regarding the EA App, check it out - https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Sims-4-EA-App-missing-packs-can-t-install-launch/td-p/12136808
  • Thank you for the link @Holiday . :)
    I've submitted a new bug report as in my case it is the entire app that isn't working, not just my sims game.

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