"GrayLady2010;12997513" wrote:
I worked the phones in customer service for 13 years (yea, I know, cue violin music. :)) Getting yelled at and being asked the same questions over and over again is part of the job. Customer service is hard work. It's also a company's first defense against angry customers.
But Most of the Gurus aren't paid to be Customer Support, is it isn't their job; most of them are paid to be Designers or Programmers for the various teams involved with creating & updating a TheSims Game.
