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kitty29041985's avatar
6 years ago

Elevator broken

My sims live in city, in a building. All was good, till one day when I press them to go down and they can't, they waving and show me cloud that they can't go! Why??? what is broken? I restart game, I debug elevator, sims, etc. Nothing working, I can't take dog out ot themselves :(((

26 Replies

  • "kitty29041985;c-17079068" wrote:
    "LiELF;c-17079019" wrote:
    Did you ever use mods/CC before? Sometimes the localthumbcache file in the Sims 4 folder can cause problems just from adding or removing mods/CC. Try deleting that file, the game will generate another one. I delete mine on a regular basis for patches and new DLC, plus every single time I add or remove mods or CC. It has caused problems for me before. It should always be refreshed any time you alter your mods folder.


    Ok, thanks, i'll try that!


    No, didn't work :( Hmmm what is it? something blocking their way...
  • OMG!!! Worked! :) I don't know what happened! But I just start playing and try one more time to send her down by elevator and ta da! :)) probably someone stuck there? :) Or the advise of LiELF helped! Thank you so much!
  • "LiELF;c-17079019" wrote:
    Did you ever use mods/CC before? Sometimes the localthumbcache file in the Sims 4 folder can cause problems just from adding or removing mods/CC. Try deleting that file, the game will generate another one. I delete mine on a regular basis for patches and new DLC, plus every single time I add or remove mods or CC. It has caused problems for me before. It should always be refreshed any time you alter your mods folder.


    That's one tip to remember for the future, Thanks @LiELF
  • "Simburian;c-17080674" wrote:
    "LiELF;c-17079019" wrote:
    Did you ever use mods/CC before? Sometimes the localthumbcache file in the Sims 4 folder can cause problems just from adding or removing mods/CC. Try deleting that file, the game will generate another one. I delete mine on a regular basis for patches and new DLC, plus every single time I add or remove mods or CC. It has caused problems for me before. It should always be refreshed any time you alter your mods folder.


    That's one tip to remember for the future, Thanks @LiELF


    Your welcome. I hope it helps someone. :)
  • I don't even have a LocalThumbCashe File!? My elevators have been broken for a while and I'm OVER it! I love apartments, they're my favourite to live in and I can't even use them because of the Elevators.
  • "LyraGalaxyWolf;c-17490464" wrote:
    I don't even have a LocalThumbCashe File!? My elevators have been broken for a while and I'm OVER it! I love apartments, they're my favourite to live in and I can't even use them because of the Elevators.


    The file called localthumbcache is is in the folder Documents/Electronic Arts/The Sims 4. If you play, you have it. Re. elevators, if the problem occurs without mods or CC, head on over to https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs

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