First time playing the sims in awhile. Went and spent $40 on some new packs. Now whenever I fire up the game, it always crashes or freezes. I'm assuming it's a bug. It does this even when on the main menu sometimes. But it's completely unplayable. I'm sure others experience it. Seems to be a common thing. Any word on a fix? Has EA even knowledge it?

Mines has been crashing since last in April. They are not going to fix it.

Crashing on console is still an issue for some players. Which console do you play on, and what packs did you install? Some people have said a simple reinstallation of the game has fixed this for them, but, not for all. Here's a couple of threads you can 'Me Too' on if they're similar to what you've experienced;https://answers.ea.com/t5/Technical-Issues-Consoles/Sims-4-PS4-crashing-2021/m-p/10157909/highlight/true#M13232https://answers.ea.com/t5/Technical-Issues-Consoles/My-Sims-4-PS4-crashed-while-playing/m-p/10540214/highlight/true#M14528https://answers.ea.com/t5/Technical-Issues-Consoles/Keeps-freezing-and-crashing/m-p/10515944/highlight/true#M14385

My game still freezes were my sims cant move and the world around them still lives on.....Happening all the times...ugh since I bought cottage living.

Sorry yous both been experiencing this, Is your game and console up to date ?, have you tried using the rebuild database option it's deletes any corruption ?

I went and restored my licenses and that seems to have helped. Still crashes from time to time. But not nearly as often.

Game freezing or/and crashing | EA Forums

15 Replies

EMMS2025
Seasoned Veteran
4 years ago
Mines has been crashing since last in April. They are not going to fix it.
nikkiheathcote95
Seasoned Ace
4 years ago
Sorry yous both been experiencing this, Is your game and console up to date ?, have you tried using the rebuild database option it's deletes any corruption ?
Shotbyron
Rising Scout
4 years ago
I went and restored my licenses and that seems to have helped. Still crashes from time to time. But not nearly as often.
jentom97
4 years ago
Sims 4 on PS4 would just crash mid game and it was super annoying and deterred me from playing after I spent so much on all the packs and expansions. I tried to curb losing data by auto saving or just saving mid game play.
MasterSifuSensi
4 years ago
With the concert update every time I use my phone to travel my game freezes. The only way for me to travel it has to be in the same world, or wait for a townie to invite me somewhere.
BGHowell98
4 years ago
Crashing on console is still an issue for some players. Which console do you play on, and what packs did you install?

Some people have said a simple reinstallation of the game has fixed this for them, but, not for all.

Here's a couple of threads you can 'Me Too' on if they're similar to what you've experienced;

https://answers.ea.com/t5/Technical-Issues-Consoles/Sims-4-PS4-crashing-2021/m-p/10157909/highlight/true#M13232
https://answers.ea.com/t5/Technical-Issues-Consoles/My-Sims-4-PS4-crashed-while-playing/m-p/10540214/highlight/true#M14528
https://answers.ea.com/t5/Technical-Issues-Consoles/Keeps-freezing-and-crashing/m-p/10515944/highlight/true#M14385
mrking08
4 years ago
I have had a few issues with crashes and in game lag. Sometimes my sill get stuck e.g. I click on go here or watch TV but my sim will just stand there and do nothing I have to come out of the game and go back in for it too work. Seems to have started happening after the latest update.
mrking08
4 years ago
"MrSimGamer112;c-17947262" wrote:
I have had a few issues with crashes and in game lag. Sometimes my sill get stuck e.g. I click on go here or watch TV but my sim will just stand there and do nothing I have to come out of the game and go back in for it too work. Seems to have started happening after the latest update.

Forgot to mention I am on PS4
Reaganbogan
New Ace
4 years ago
Since the last update my games also freezing or crashing on Ps4. Old saves and a new one started after the newest patch.
adamclark83
4 years ago
They should fix the crashes.

I haven't played my old saved game since August last year because the majority of my households, many that are my favourite, made the game crash when I tried to load them. yet they load perfectly in CAS or Build mode but this shouldn't happen.

I haven't patched my game since the patch before the one that caused many games to crash upon loading their saved game. With so many issues that get introduced via patches, where's the incentive to get them?