Forum Discussion

bruceleroy98's avatar
bruceleroy98
New Rookie
5 years ago

Game patch causing my game to crash when attempting to load the game; only new game works

I cannot load any previous save on ps4 after patching today. Is there any resolution in sight?
  • The game is crashing every 20 minutes now after the patch and DLC. See below:

    The game is unplayable and will blue screen every 20 minutes of gameplay.



    The symptoms are as follows:



    Select an interactive item (laptop for example)
    No interaction options appear
    The game freezes on in game time (6:15p.m) for example
    The game will then show the interaction options about 2 min later
    Game time catches up for the time that it would have elapses to (6:36p.m.)
    The game then goes back to the frozen time 6:15p.m.
    Game locks up and blue screens to a PS4 blue screen message
    This has happened everytime since I installed the new DLC. The game is unplayable. Please fix this.





    Link to EA help issue that I created:

    https://answers.ea.com/t5/Technical-Issues-Consoles/PS4-blue-screens-after-patch-and-DLC-on-6-5/m-p/9189288#M8851
  • I have been looking at some of the support tickets put in, and my problem appears to be related to the computers (in the game). Every time I have had the problem it was when one of my sims started using the computer. There does seem to be various bugs introduced by this patch or EP.
  • I just added Hammy to my lot and after that, the game crashed again - CE-34878-0 PS4 ERROR. I'm not even going to play the game until they fix it. I can't make any progress because the game crashes every single time. Devs and community managers, I hope you're reading these comments.