Re: Sims 4 - Packs missing from EA app
Hi I'm missing alot of my sims 4 games and I'm logged into the correct account I've cleared cache I've restarted its updated done everything how do I get them back
Forum Discussion
7 Replies
EA_QueenBeeCommunity Manager
Hey biskett12,
If you're still missing a bunch of expansions and the like, then it does sound like you might be logged in on the wrong account after all. Have you already tried reaching out to our live support team? They can take a look at your missing content/account.
Thank you but only have 1 account
- EA_QueenBee
I'd reach out to them anyways. We can't look into accounts here on the forums, but they can see if any of your content was ever on this account, and if it is, they can see what happened to it.
I've been trying ea help and there not helping
Yes they've been no help they just keep telling me to restart the app clear my cache reset password use two factor log in and I've done all
How I've tried everything they just keep telling me to try the same thing with ive done
Ok I have they were no help
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