Forum Discussion
6 years ago
"Vitta;c-17157472" wrote:
I'm unable to bundle Island Living despite I have at least one missing for each three packs. Could it be because it stacks with the current Origin Summer sale and doesn't allow me to?
It won't let me build a bundle with it either. I don't own the Island Living EP... and there is also 3 GP's and 3 SP's that I currently do not own. I contacted EA Help for Origin. This is the message I received by them... :(
My name is Kevin and I am with the Specialist team here at EA Help. I have received a case that was escalated on your behalf regarding Origin, I just wanted you to know you are in good hands! I understand you are trying to build a bundle for The Sims 4 but it will not let you. That is not fun to hear and I would like to look into that. After looking at your account, it does appear you have all the Expansions that are available in the Bundle area right now. I believe the only one you do not have is the Island Living Expansion but that is too new to be apart of the Bundles yet. Usually an Expansion has to be released for 2 months before it is available in the Bundle. There are special offers right now for the other items though if you look for the SimSale going on right now. Here is a direct link:
https://www.origin.com/usa/en-us/store/deals/simssale
You contacted us about not being able to build a bundle and we confirmed you have all the Expansion available to be put in the bundle at this moment. If you have further questions then please feel free to reply to this Email or use the Contact Us feature on Help.EA.com. For any queries with EA games, please check our extensive knowledge base at Help.EA.com for self-help options and Answers.EA.com for possible solutions posted by other players who experienced the same issues before.
Thank you for contacting EA Help and have a wonderful day!
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