"DragonSire;c-16872243" wrote:
Careful when buying, I didn't get promoted to enter a promo code when buying a stuff pack for the the game. I assumed after it went to payment details it would come back to check out screen and allow you to enter the code. Nope.
And Customer service was no help. Said it was likely a glitch, but wouldn't give a credit, cancel order or offer anything in exchange other than a sorry and finally hung up on me when I didn't like the answer.
Example of how they deal with people now...they hang up....they do it on chat also:
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Keep trying, you're bound to get a
decent customer service employee eventually. and also if you have trouble with customer service @EA_Mai is our go-to here for any help that way, at least that's how it was with Mage.
