Forum Discussion
MidnightAura86
4 years agoSeasoned Ace
They won’t address this. It’s not the first time they refused to acknowledge their mistakes and won’t be the last. I am not advocating for the Guru’s to be sent threats or accept rudeness. As far I’m aware being a public Guru I.e having a Twitter Sim Guru account is a choice they made and many don’t have them.
When Cyberpunk released in a mess there was an outcry, but CyberPunk acknowledged the elephant in the room and promised to fix it. That’s respecting your customers. (The fact it released in a bad way is a different topic for a different day) they owned their mistakes. EA are too arrogant to do that, but I suspect the pack is selling well. A former CM once said EA know they are guaranteed fans money; be it on release or further down the line on a sale. They know fans will buy it for a cas item or a small insignificant feature even if it’s not the selling point. Case in point look at vampires.
I’m sorry but there is no excuse for the devs to ignore this. None. They have loyal fans who yes many bought a pack they knew to be broken, but many may not have known. A simple statement from the official sims twitter is needed. People have a right to be frustrated and they need to accept that frustration and apologise. (Again I’m not advocating for threats)
I personally don’t think the devs should have individual accounts unless they are prepared to deal with player frustration, my husband is a game dev (not EA) and he doesn’t comment on work on social media. Which is very useful if there’s player back lash. He isn’t caught in the middle
With the devs having accounts and talking about their jobs and content etc, it encourages fans to feel like we are a family and to connect with the gurus like they are celebrities. But they aren’t our friends or family, EA is not our friend they a multi billion business who just want access to your wallet.
It’s also worth remembering that the former Executive Producer said they had a lot of freedom to decide pack themes and what went in packs, a fact verified by a dev when Journey to Batuu released who said they chose the the idea and gushed about how much fun they had making it. There is a big difference between giving constructive feedback and hate. They do not deserve threats but they must have enough respect for their paying customers to acknowledge they messed up and own it and as a company it’s disappointing but not surprising once again EA are ignoring backlash they knew was inevitable and people are justifying the silence.
The Sims Community needs to have higher standards.
When Cyberpunk released in a mess there was an outcry, but CyberPunk acknowledged the elephant in the room and promised to fix it. That’s respecting your customers. (The fact it released in a bad way is a different topic for a different day) they owned their mistakes. EA are too arrogant to do that, but I suspect the pack is selling well. A former CM once said EA know they are guaranteed fans money; be it on release or further down the line on a sale. They know fans will buy it for a cas item or a small insignificant feature even if it’s not the selling point. Case in point look at vampires.
I’m sorry but there is no excuse for the devs to ignore this. None. They have loyal fans who yes many bought a pack they knew to be broken, but many may not have known. A simple statement from the official sims twitter is needed. People have a right to be frustrated and they need to accept that frustration and apologise. (Again I’m not advocating for threats)
I personally don’t think the devs should have individual accounts unless they are prepared to deal with player frustration, my husband is a game dev (not EA) and he doesn’t comment on work on social media. Which is very useful if there’s player back lash. He isn’t caught in the middle
With the devs having accounts and talking about their jobs and content etc, it encourages fans to feel like we are a family and to connect with the gurus like they are celebrities. But they aren’t our friends or family, EA is not our friend they a multi billion business who just want access to your wallet.
It’s also worth remembering that the former Executive Producer said they had a lot of freedom to decide pack themes and what went in packs, a fact verified by a dev when Journey to Batuu released who said they chose the the idea and gushed about how much fun they had making it. There is a big difference between giving constructive feedback and hate. They do not deserve threats but they must have enough respect for their paying customers to acknowledge they messed up and own it and as a company it’s disappointing but not surprising once again EA are ignoring backlash they knew was inevitable and people are justifying the silence.
The Sims Community needs to have higher standards.