Spam and harassment in the game gallery

Every time I publish something in the game gallery there is a person who from three different accounts re-uploads my content on my publication, their posts are full of insults, mockery and disrespect, this person uses the game gallery to insult me and threaten me, I have been reporting this for three years and it is clear that the system does not work, I attach some examples of what she does every time I publish something in the gallery, it is a very small sample because she can make 30 or 40 loads. I know the ID of his main accounts as well as those he uses to harass, I know his name, surname and place of residence, if I know who that person is, why not EA? Why don't you do anything after three years of harassment? I don't want to seem rude but this situation seems incredible to me.