I agree, there should be more effort made in improving it, I think this is just as important as everything else they put in this game. What's the point of making this life simulator if you don't care what your sims look like when you are walking around?
You hire artists to make great looking clothes for our sims but then you let the your game just take all their hard work and throw it in the bin when it uses them on townies.
When they are making their packs and updating their game they should try to improve townie generation as well. The game should be better at using existing sims for npc roles and the game should have more systems in place to reduce ugly outfits.
