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MaxwellDvine's avatar
6 years ago

User Name change not updating old builds?

So I changed my user name to something more memorable (I'm hoping to become more active in the community) and my lots in my library still have my old name. Is there a way to fix this? I also have lots that I built that fell victim to a related bug causing my lots to show as made by someone else. I would REALLY like to fix this.

8 Replies

  • "poltergeist;c-17303027" wrote:
    the change isn't immediate, you have to wait a bit.


    It has been like a week :-(
  • "MaxwellDvine;c-17303030" wrote:
    "poltergeist;c-17303027" wrote:
    the change isn't immediate, you have to wait a bit.


    It has been like a week :-(


    not sure then. ?
    maybe delete localthumbcache to make sure it isn't just a visual bug on your end, if you haven't.
  • Nope. It is still there. How do I find and message a sim guru to see if it is fixable??
  • @MaxwellDvine I think your best bet would be AnswersHQ or if you're on twitter, asking SGNick or one of the other gurus on the QA team).
  • There's a bug report for this here: https://answers.ea.com/t5/Bug-Reports/OPEN-Origin-is-hosting-Gallery-under-old-ID/m-p/6524041


    Maybe best if you continue there.

    I'm not sure if old lots should change though. Do newly uploaded lots show with the new name ?
  • "crinrict;c-17303564" wrote:
    There's a bug report for this here: https://answers.ea.com/t5/Bug-Reports/OPEN-Origin-is-hosting-Gallery-under-old-ID/m-p/6524041


    Maybe best if you continue there.

    I'm not sure if old lots should change though. Do newly uploaded lots show with the new name ?


    Yes. New lots work. It is just the old lots that kept my old name
  • I think, library creations aren't meant to change. Since they're stored locally, they'll retain the info they had when downloaded/saved.
    I recently changed my origin ID as well and all my gallery creations were immediately updated to my new username, even all the builds from 2014. Anything I have in my library, however still has my old name on it, including things I recently uploaded that do have my new name on the gallery.
    One thing you could try, is updating the description of the creations in your library. That will refresh the .trayitem file, which is the file that stores information about the creation. Not saying it'll work, haven't tried, but maybe it'll also update the username.

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