Forum Discussion

New Rookie

2 years ago

why do i have to pay for an expansion pack twice.

Whenever i try to buy an expansion pack in the ea app the pack doesn't up that i paid or owned it. In order to download the pack i have to pay for it again.

EA_Cade

The Sims Team

2 years ago

"AngelDovePlayer;d-1009640" wrote:
Whenever i try to buy an expansion pack in the ea app the pack doesn't up that i paid or owned it. In order to download the pack i have to pay for it again.

Heya,

Please reach out to an advisor via http://bit.ly/EA_Contact_Us so we can take a look into this.