I think the main problems of EA are two:
Lazyness because we see modders release mods that change the game in ways EA says it is not possible. There is a modder who is developing an open world and making water in existing worlds swimmable. Others release mods to change the tratis of the lots, mods to change the type of special lots so we can have more lots to customize, mods to have more traits, mods to fix in certain aspects the emotion system, mods to put objects outside the lot... the list is endless. These changes are possible but it takes time and effort and EA just prefer to invest this time in making more swallow content. How is it possible that someone who hasn't developed the game and knows nothing about the code, with time and effort is breaking the code to make it possible and they who have the resources and knowledge haven't done anything yet?
The release of the last EP was the straw that broke the camel's back. I can't possibly understand how a company can release a game which main features do not work. We are not talking about some bugs, we are talking about MAIN FEATURES: the eco-footprint and NAPs are completely broken and it is not something that happens in some games, no, it happens on every single game. But the more shocking thing is some people is justifing that with: "oh, they will fix it, we have to be positive", "... I love the pack...", "I love the objects...". I can't understand that we paid 40€ for a game which main features do not work and people is fine with it. Again modders have released some workarounds until there is a patch that fixes all that mess. What have done EA to ease these bugs until a final patch is out? Nothing. Oh, sorry, yes, they released Batuu.
Let's compare this issue in real life with a TV. I got to shop and buy a TV. When I get home I realize that it's not working as it should be. I go back to the shop and tell the man about the TV and he just says that he's working on it but it takes time. He tells me about a new speakers set that has arrived and will improve the sound of my TV. I buy the speakers. When I get home the speakers set is not working right, so I go back to the shop and tell the man. He says he's working on it, but it will take time. After several months I test the TV and speakers and now I can use them, but new problems arise with the two of them. I go to the shop and tell the man about the new problems. The man tells me that he's working on it but it takes time. He also tells me about a new reception system that will improve the TV with more channels. I would be #@!/$ if I buy that. That is how I feel about this game.
Bugs are inevitable in a game, but the huge amount of bugs of The Sims is not acceptable. Not only that, with luck some of them will be fixed months later and some others won't be fixed ever. Do you remember how EA left The Sims 3? The game was left almost unplayable, but modders fixed many of the bugs and I can still play it thanks to them, not because EA fixed those bugs. In this iteration there are bugs several years old and they haven't fixed them yet. But people is fine with it and keep buying more and more packs. Really, I can't understand it, but I should be positive otherwise I'm a negative person and it seems that the problem is me, not theirs.
I think my time with this game is over. I don't like this game anymore and of course I WILL NOT spend more money on it. Mom and dad are not buying these packs for me. I work and pay my games and I know money is hard to get, so I will not invest more money in something that doesn't work. I'll play TS3 or play some other games, but personally I will not give them my money because they are repeating the same mistakes over and over and over and over again and I don't want to be part of it anymore.
Enjoy your game.