A household failed to load

Question

Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Rarely (0% - 9%)What is your current game version number? I'm not on my PC right now but my game is fully up to dateWhat expansions, game packs, and stuff packs do you have installed? I have everything except maybe six kitsSteps: How can we find the bug ourselves? Its random and occurs when I attempt to first load into a household.What happens when the bug occurs? I will attempt to load into a household and it will tell me an error has occurred and that the household has failed to load. No errors code and better exceptions finds no errors. What do you expect to see? I expect to load into the house.Have you installed any customization with the game, e.g. Custom Content or Mods? YesDid this issue appear after a specific patch or change you made to your system? YesPlease describe the patch or change you made. The error started happening after the most recent game patch.‌&nbsp;I can restart the game and access the household normally so I know nothing is wrong with the lot or families in question. Its happened twice now and both times were a different family. Like I said, better exceptions scans and doesn't find an issue. Its only happened twice and seemed random. So I wasn't sure if it was a bug or what. No error reports to share as better exceptions doesn't find anything. I get a generated mccc error but it always says no advice given. I thought it was worth reporting.&nbsp;

crinrict · Answer

@Simmy86  Did it ever happen on an unmodded game ?

simmy86 · Answer

@crinrict I don't know to be honest with you. It triggers so infrequently I didn't bother pulling my mod folder and trying. Because I wasn't sure how long I would have to play to test it. I can tell you though, I asked around in some of the Facebook groups I'm in if its happened to other players and a couple responded to say yes. They said it is the same thing in their game exactly as I described in mine. I know that is not very helpful but I thought it was worth a mention.

crinrict · Answer

@Simmy86 The problem with this is that it's usually a corruption of sort that can be caused by all kinds of things. So each instance is different. It doesn't matter how it is for others, to solve your issue, only your experience counts.

If the game tells you it fails to load, it usually has an error code on that but you're saying you don't have any ?

Without having further info, it's really hard to pinpoint what's going on.

You say you get an error with MCCC, do you mean like a lastException ?

simmy86 · Answer

@crinrict That's right, no error code. The game itself doesn't even tell me there's a problem. It just kicks me back to the world map and my browser will open with a notice from better exceptions telling me that the household failed to load and that its scanning for the issue. It doesn't find anything so I will try to get into the house again and the same thing happens but if I restart the game it will let me right into the house with no trouble. The mccc report that generated both times said "no advice given". I was able to play for numerous hours last night, probably a good 5 hours at least and the error didn't occur. I switched between 5 families in that time. So whatever is happening seems random.

crinrict · Answer

@Simmy86  Could you upload the MCCC report anyways ? Maybe also the BE one ?

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A household failed to load

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