All Cas needs to be purchased in clothing store?
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 56c4c359-b492-4074-9250-1532e645b12e
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe in-game customization
When did this happen? (dd.mm.yy hh:mm) 18/6/23
Summarize your bug I started playing The Sims 4 after updating the game to its latest and began to create a household. When I went to customize my sim's clothes I saw that almost all of my clothes (both packs and base game) were locked and a message said "Unlock item by purchasing at any clothing store". The only pack I can think of that could be causing this problem for me is Get To Work and I don't understand why the items that used to be free all of a sudden have to pay for.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go into Create-A-Sim and click on any clothing section.
What happens when the bug occurs? Almost all CAS items from base game and packs are locked.
What do you expect to see? For them not to be locked unless they can only be bought at events (for example the shirts from the fairs from City Living).
Picture to show what I mean if there was any confusion