4 years ago
all mods are corrupted?
Hi, I'm having an issue with my game. Every time I try to start the game, it gives me this error, "Unable to start: Cannot start because the below file appears to be corrupted. If this file is a mod ...
Yes, it didn't work when I deleted the entire mods folder and deleted the localthumbcache file.
I have never heard of renaming the entire user folder, could you give me instructions on how to do this? I'd love to try and see if that helps. Thank you.
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.