1 year ago
Application Error after New Update (9/26)
Hi, this is my first time posting something since I've never had any problem. Sorry if I'm not formatting correctly. I hadn't played Sims 4 in a couple of months, so before I started playing again, I...
- 1 year ago
@denisesvt A dxdiag is always appreciated. For now, please remove your Mods folder and any files in ConfigOverride, in Documents > Electronic Arts > The Sims 4. You don't need to save your progress.
If that doesn't help, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.