Forum Discussion
Hi @Dusti_Jayne A few things to look at:
- Do you have Documents inside OneDrive on your computer? If so, breaking that can help solve Sims 4 content issues. There's a support post for that at https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/td-p/12475370
- If you're not using OneDrive, refresh your gameplay folder: Exit Sims 4 then drag your whole Sims 4 folder from Document > Electronic Arts to your desktop. Launch Sims 4 and reset your Options. Exit and then copy the contents of the folders that are inside the desktop Sims 4 folder (Saves, Tray, Screenshots, Videos, and Mods -- but not the resource.cfg file) into the fresh folders that the game has made.
- If you're using the TSR app to manage your CC for you and other solutions don't help, getting support from TSR directly might be your best option.
Thank you so much. I will definitely try that. I have since uninstalled the game from my PC. I will re download with a fresh/wiped cc manager and see if that works. If not, I will try the options you stated and if all else fails, I will contact TSR.
- luthienrising3 years agoHero+
@Dusti_Jayne If you find you're having issues with the TSR manager, you might want to consider shifting to manually managing your CC.
- 3 years ago
I was thinking that may be a easier case. TSR is subscription based if you want to use their CC manager. And since I haven't used TSR or Sims in months, I got rid of the subscription. They do offer free downloads and it manually goes in the mods folder. I uninstalled the cc manager (and restarted my pc) prior to downloading the Sims again. I will see how that goes.