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BerliozToulouse's avatar
2 years ago

Broken popup menus & gallery since installing Growing together

Heya,

I finally bought Growing together yesterday, but I'm having an issue : it seems to have broken the popup menus and gallery menus ! Attached files are examples of what's happening.

I uninstalled ALL my mods but it keeps happening, so I know it's not their fault.

Because of this I cannot use the gallery and it's driving me crazy. Anyone knows if there's a way to fix this ? Or should I just pray that the next patch will fix it ? 

3 Replies

  • Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.
  • So, you helped me but not in the intended way 😅

    When I did what you said, I noticed there was no new Sims 4 folder after I relaunched the game, and that's when something clicked in my mind : the game was still showing me my mods ! What happened is that I reinstalled the game on an external hard drive a few months ago, but for some reason it's still using the one on my computer, from which I hadn't removed the mods since I didn't think the game still used it. Now I removed the mods from this folder, and the glitch is actually fixed, meaning that the issue was in fact coming from a mod.

    Now it raises a new question : why is it still using the old Sims 4 folder that's on my computer since the game is installed on an external hard drive? x)

    Anyway thank you very much, now at least I know I simply have to check which mod is the culprit !

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