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28 Replies

  • When I loaded into the game, the entire event is glitched. I have no idea what's wrong with it.

    I have a screenshot of what it looks like on my screen. 

    I've also tried deleting the accountDataDB.package and avatarcache.package files that I saw on another forum but it didn't really solve my exact issue. 

    I'm also having another issue where as soon as I go into build mode and then go out, the entire game glitches and I cant click on anything and the entire bottom selection screen for the moods, relationships, etc. disappears. I'm not sure if this also has to do with the new event or not. 

  • crinrict's avatar
    crinrict
    Hero+
    3 months ago
    @caraxg this is related to an outdated Ui mod such as ui cheat extension.

    Make sure to update them.
  • Hello everyone, it's already been a week since this problem started and I still can't figure out how to resolve it. When I play with my previous household on the game screen the event menu is completely bugged, I can also see a bugged version of the Grim Reaper event above the current holiday one. I can click on it but the one that's supposed to be the Grim Reaper event just opens other bugged tabs and the other opens a window that shows the rewards for the holiday event (that I can't obtain even If I complete the tasks). I tried repairing the game, removing all my mods, and restarting my PC but nothing worked. I found some LE files in the Sims 4 folder and deleted them but the problem is still there. I attached a screen to the post (I also tried to attach the LE errors but it doesn't let me for some reason), hope it'll help. 

    Thanks in advance to anyone who decides to respond, any advice is appreciated! 

  • chiara_sapphire's avatar
    chiara_sapphire
    2 months ago

    I don't know if posting it like this will help but here is one of the LE that appeared in my folder:

    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>410ba34a931dbf98676844b1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-22 17:03:30</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SituationDisplay.controls::SituationLiveEventsDisplay</categoryid><desyncid>410ba34a931dbf98676844b1</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1010: A term is undefined and has no properties.&#13;&#10;	at widgets.Gameplay.SituationDisplay.controls::SituationLiveEventsDisplay/SetLiveEventId()&#13;&#10;	at olympus.core.widget::WidgetBase/Show()&#13;&#10;	at olympus.io::CommunicationObject/DispatchToWidget()&#13;&#10;	at olympus.io::CommunicationManager/DispatchStoredOnDemandMessages()&#13;&#10;	at olympus.core::LayoutManager/OnDemandWidgetLoadComplete()&#13;&#10;rtim=40760&#13;&#10;Client Session Time: 51.44&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,363,3,5877&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1404, GUID: D7B78E66-D909-11CF-E976-0134AEC2D335&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>410ba34a931dbf98676844b1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-22 17:05:17</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SituationDisplay.controls::SituationLiveEventsDisplay</categoryid><desyncid>410ba34a931dbf98676844b1</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1010: A term is undefined and has no properties.&#13;&#10;	at widgets.Gameplay.SituationDisplay.controls::SituationLiveEventsDisplay/SetLiveEventId()&#13;&#10;	at olympus.core.widget::WidgetBase/Show()&#13;&#10;	at olympus.io::CommunicationObject/Dispatch()&#13;&#10;	at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;	at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;	at gamedata.Gameplay.shared::GameplayStateData/HandleSituationStart()&#13;&#10;	at olympus.io::CommunicationObject/Dispatch()&#13;&#10;	at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10;rtim=51412&#13;&#10;Client Session Time: 51.44&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,363,3,5877&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1404, GUID: D7B78E66-D909-11CF-E976-0134AEC2D335&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>410ba34a931dbf98676844b1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-22 17:05:44</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SituationDisplay::SituationDisplayMain</categoryid><desyncid>410ba34a931dbf98676844b1</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1010: A term is undefined and has no properties.&#13;&#10;	at widgets.Gameplay.SituationDisplay::SituationDisplayMain/OnTabButtonGroupChange()&#13;&#10;	at olympus.controllers::SelectableGroup/SetSelectionAs()&#13;&#10;	at olympus.controllers::SelectableGroup/OnButtonClick()&#13;&#10;	at olympus.gui.buttons::Button/OnMouseRelease()&#13;&#10;rtim=54116&#13;&#10;Client Session Time: 51.44&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,363,3,5877&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1404, GUID: D7B78E66-D909-11CF-E976-0134AEC2D335&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>410ba34a931dbf98676844b1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-22 17:05:48</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SituationDisplay::SituationDisplayMain</categoryid><desyncid>410ba34a931dbf98676844b1</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1010: A term is undefined and has no properties.&#13;&#10;	at widgets.Gameplay.SituationDisplay::SituationDisplayMain/OnTabButtonGroupChange()&#13;&#10;	at olympus.controllers::SelectableGroup/SetSelectionAs()&#13;&#10;	at olympus.controllers::SelectableGroup/OnButtonClick()&#13;&#10;	at olympus.gui.buttons::Button/OnMouseRelease()&#13;&#10;rtim=54528&#13;&#10;Client Session Time: 51.44&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,363,3,5877&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1404, GUID: D7B78E66-D909-11CF-E976-0134AEC2D335&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>410ba34a931dbf98676844b1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-22 17:05:52</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SituationDisplay::SituationDisplayMain</categoryid><desyncid>410ba34a931dbf98676844b1</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1010: A term is undefined and has no properties.&#13;&#10;	at widgets.Gameplay.SituationDisplay::SituationDisplayMain/OnTabButtonGroupChange()&#13;&#10;	at olympus.controllers::SelectableGroup/SetSelectionAs()&#13;&#10;	at olympus.controllers::SelectableGroup/OnButtonClick()&#13;&#10;	at olympus.gui.buttons::Button/OnMouseRelease()&#13;&#10;rtim=54910&#13;&#10;Client Session Time: 51.44&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,363,3,5877&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1404, GUID: D7B78E66-D909-11CF-E976-0134AEC2D335&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>410ba34a931dbf98676844b1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-22 17:05:53</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SituationDisplay::SituationDisplayMain</categoryid><desyncid>410ba34a931dbf98676844b1</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1010: A term is undefined and has no properties.&#13;&#10;	at widgets.Gameplay.SituationDisplay::SituationDisplayMain/OnTabButtonGroupChange()&#13;&#10;	at olympus.controllers::SelectableGroup/SetSelectionAs()&#13;&#10;	at olympus.controllers::SelectableGroup/OnButtonClick()&#13;&#10;	at olympus.gui.buttons::Button/OnMouseRelease()&#13;&#10;rtim=55060&#13;&#10;Client Session Time: 51.44&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,363,3,5877&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1404, GUID: D7B78E66-D909-11CF-E976-0134AEC2D335&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>410ba34a931dbf98676844b1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-22 17:06:11</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>(AS)olympus.gui.lists::ScrollList</categoryid><desyncid>410ba34a931dbf98676844b1</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.&#13;&#10;	at olympus.gui.lists::ScrollList/GetContentLayoutBoundsHeight()&#13;&#10;	at get height()&#13;&#10;	at widgets.Gameplay.SituationDisplay::SituationDisplayMain/RefreshBackgroundForPanel()&#13;&#10;	at widgets.Gameplay.SituationDisplay::SituationDisplayMain/OnTabButtonGroupChange()&#13;&#10;	at olympus.controllers::SelectableGroup/SetSelectionAs()&#13;&#10;	at olympus.controllers::SelectableGroup/OnButtonClick()&#13;&#10;	at olympus.gui.buttons::Button/OnMouseRelease()&#13;&#10;rtim=56831&#13;&#10;Client Session Time: 51.44&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,363,3,5877&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1404, GUID: D7B78E66-D909-11CF-E976-0134AEC2D335&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>410ba34a931dbf98676844b1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-22 17:06:12</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SituationDisplay::SituationDisplayMain</categoryid><desyncid>410ba34a931dbf98676844b1</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1010: A term is undefined and has no properties.&#13;&#10;	at widgets.Gameplay.SituationDisplay::SituationDisplayMain/OnTabButtonGroupChange()&#13;&#10;	at olympus.controllers::SelectableGroup/SetSelectionAs()&#13;&#10;	at olympus.controllers::SelectableGroup/OnButtonClick()&#13;&#10;	at olympus.gui.buttons::Button/OnMouseRelease()&#13;&#10;rtim=56930&#13;&#10;Client Session Time: 51.44&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,363,3,5877&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1404, GUID: D7B78E66-D909-11CF-E976-0134AEC2D335&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>410ba34a931dbf98676844b1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-22 17:06:12</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SituationDisplay::SituationDisplayMain</categoryid><desyncid>410ba34a931dbf98676844b1</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1010: A term is undefined and has no properties.&#13;&#10;	at widgets.Gameplay.SituationDisplay::SituationDisplayMain/OnTabButtonGroupChange()&#13;&#10;	at olympus.controllers::SelectableGroup/SetSelectionAs()&#13;&#10;	at olympus.controllers::SelectableGroup/OnButtonClick()&#13;&#10;	at olympus.gui.buttons::Button/OnMouseRelease()&#13;&#10;rtim=56993&#13;&#10;Client Session Time: 51.44&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,363,3,5877&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1404, GUID: D7B78E66-D909-11CF-E976-0134AEC2D335&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>410ba34a931dbf98676844b1</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-12-22 17:06:13</createtime><buildsignature>Local.Unknown.Unknown.1.111.102.1030-1.200.000.643.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SituationDisplay::SituationDisplayMain</categoryid><desyncid>410ba34a931dbf98676844b1</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1010: A term is undefined and has no properties.&#13;&#10;	at widgets.Gameplay.SituationDisplay::SituationDisplayMain/OnTabButtonGroupChange()&#13;&#10;	at olympus.controllers::SelectableGroup/SetSelectionAs()&#13;&#10;	at olympus.controllers::SelectableGroup/OnButtonClick()&#13;&#10;	at olympus.gui.buttons::Button/OnMouseRelease()&#13;&#10;rtim=57044&#13;&#10;Client Session Time: 51.44&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,363,3,5877&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.22631 GPU: Intel(R) Iris(R) Xe Graphics igdumdim64.dll 30.0.101.1404, GUID: D7B78E66-D909-11CF-E976-0134AEC2D335&#13; &#10;</desyncdata></report>
    </root>
  • This happened to me during that Halloween event, the one with the gifts. I could play even if it showed up like that, but now I can’t even use Build Mode because when I try to go back to Live Mode, it doesn’t load at all. It stays paused, not letting me see any of the characters. I don’t have that many mods affecting the game, but I’ve already deleted mods that aren’t updated, and everything stays the same. ☹️ (I repeat, this problem came back because of the gift events, in this case, the Christmas event).

    MC MOOD says this:

    Last Module Called: indexed_manager.py
    Last Function Called: contains
    Error message: [tingyul] Exception raised while trying to restore career event. (TypeError: IndexedManager keys must be integers.), CategoryID: indexed_manager:88

    And I don’t know what it means ☹️(( please help me!

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