Forum Discussion

silentleidi's avatar
silentleidi
3 years ago

Bug please fix

Product: The Sims 4
Platform:Steam-PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Version 1.93.129.1030
What expansions, game packs, and stuff packs do you have installed? Realm of magic, cats and dogs, and get to work
Steps: How can we find the bug ourselves? Click on mirror and then click on change sim. Or click on simology and click enter create a sim.
What happens when the bug occurs? It goes to the loading screen and stays on the loading screen no matter how long I wait.
What do you expect to see? To be able to make changes to my sims clothes and hair.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

I've had to press the windows key on my laptop after waiting 30 minutes for the loading screen to go away, as it was the only for me exit the game so I could continue actually playing the game. This issue appeared to pop up a little bit after y'all added Emily to the game.

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago

    HI @silentleidi 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

Featured Places

Node avatar for The Sims 4 Mods & Custom Content

The Sims 4 Mods & Custom Content

Find tips, tutorials and troubleshooting for mods and custom content, and The Sims 4 patch files here.Latest Activity: 1 hour ago
16,613 Posts

Recent Discussions