Forum Discussion

23spindles's avatar
23spindles
Rising Novice
2 years ago
Solved

Cannot load saved game after Crystal Creations pre-patch update

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.105.297.1030
What expansions, game packs, and stuff packs do you have installed? Get To Work, Get Together, City Living, Cats & Dogs, Seasons, Get Famous, Island Living, Discover University, Eco Lifestyle, Snowy Escape, Cottage Living, High School Years, Growing Together, Horse Ranch, Outdoor Retreat, Spa Day, Dine Out, Vampires, Parenthood, Jungle Adventure, Strangerville, Realm of Magic, Dream Home Decorator, Spooky Stuff, Romantic Garden Stuff, Movie Hangout Stuff, Kids Room Stuff, Backyard Stuff, Bowling Night Stuff, Toddler Stuff, Laundry Day Stuff, My First Pet Stuff, Moschino Stuff, Tiny Living, Nifty Knitting, Paranormal
Steps: How can we find the bug ourselves? Load any pre-existing save file
What happens when the bug occurs? The loading screen never ends. I hear the music as though I am loading into a lot but it never happens. I can "load game" but not "resume game" I have removed mods (entirely -- the folder doesn't exist anymore), repaired game, cleared caches, nothing is working.
What do you expect to see? To be able to load my game
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Crystal Creations pre-patch update

Latest exception error:

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>233f930a5b2afcc465debd71</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-02-28 15:00:00</createtime><buildsignature>Local.Unknown.Unknown.1.105.297.1030-1.200.000.621.Release</buildsignature><categoryid>developmental_milestone_tracker.py:1107</categoryid><desyncid>233f930a5b2afcc465debd71</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'Object not found: 0x9530cfff' (KeyError: 'Object not found: 0x9530cfff')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 222, in c_api_server_tick&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 509, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1677, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1318, in on_update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 738, in on_hit_their_marks&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1126, in _set_zone_state&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1196, in send_all_milestones_update_to_client&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1107, in _get_milestone_update_msg&#13;&#10;KeyError: 'Object not found: 0x9530cfff'rtim=0&#13;&#10;Client Session Time: 14.14&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,140,0,5653&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce RTX 3060 nvldumdx.dll 31.0.15.5161, GUID: D7B71E3E-6644-11CF-C163-7D600EC2D235&#13; &#10;</desyncdata></report>
</root>

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,727 PostsLatest Activity: 2 years ago