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tovamira04's avatar
4 years ago
Solved

Can't play game, only CAS

The problem I have is that ever since I downloaded Sims 4 High School Years I can't play the sims. I can create as many households as I want in CAS but I can't actually get into the game where I control the sims. Whenever I press the play button I get into the maps and when I choose a household to play it loads for a while before it takes me back to the map without ever taking me into the game. I've tried restarting my computer, updating my computer, updating the game, updating Origin, playing with different files, deleting all cc. But nothing works. What do I do about this? It is truly sad to have bought High School Years and not ever being able to play it. Any help is appreciated! 

  • crinrict's avatar
    crinrict
    4 years ago

    @tovamira04 These are all mod related.

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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