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SimmingShame's avatar
SimmingShame
New Novice
2 years ago

CAS presets disappear in live mode?

Product: The Sims 4

Platform: PC

Which language are you playing the game in?: English 

How often does the bug occur?: I made a couple of sims and noticed that their presets are only visible in CAS. The minute I get into live mode the presets disappear. When I take them back in to CAS, presets are still gone. I have noticed that if I put them back on my sim and place them back in live mode, everything is fine. It’s just really inconvenient to try and find all the presets they were wearing and put them back on. These are all CC presets. Things I have tried to solve the issue: I updated my sliders and skintones using sims 4 studios, started a fresh save, deleted local thumb cache, deleted my sims 4 folder and let a new one be generated.I also tore apart my mods folder, removing mods and putting it back in one at a time. When that did not work, I removed all my mods and only left my CAS cc. I’ve even uploaded the sim to the gallery and tried to place them in the family and still the problem persists. Nothing has worked.

What is your current game version number?: 1.101.290.1030

What expansions, game packs, and stuff packs do you have installed?: I have all the expansions, game packs, and stuff packs. 

Steps: How can we find the bug ourselves?: I'm not sure. Maybe I can upload them to the gallery, and you can try and place them in your game. However, they are heavily modded. 

What happens when the bug occurs?: The sim's cc presets are present in CAS, but the moment I enter live mode, they disappear and the sim looks like their presets have been replaced with EA presets.

What do you expect to see?: My sim looking the same as they did in CAS, in the game. 

Have you installed any customization with the game, e.g. Custom Content or Mods?: Yes, and have done the 50/50 method of process of elimination. 

Did this issue appear after a specific patch or change you made to your system?: Yes, I believe it was after the last patch. However, I did not play after the horse ranch. I only started playing after the last stuff pack Hustle and Bustle. 

Please describe the patch or change you made.: I noticed this after the Hustle and Bustle pack. 

6 Replies

  • Hi @SimmingShame Your issue is most likely that those preset files aren't currently game-compatible. You may simply need to create that effect in CAS without presets.

  • SimmingShame's avatar
    SimmingShame
    New Novice
    2 years ago

    😢 I hope this isn't the case. I have noticed that when I'm in-game if I am able to replace the presets and it will show up when I put them back in-game. I did some more experimenting and found that the presets stay even after I travel with them. The last time I put their presets back on, before placing them back in the game, I saved them in my library. I placed that version of them in game to see if the presets would stay and they did, surprisingly. If I could just figure out a way to copy the sim that I created in CAS and transfer it over to the one I edited after they had been in game, it would be great. I tried to swap them but that didn't work either. Do you know if there is a way to update presets like you can with sliders? Thank you for replying to me. You are such a big help in the community and I really appreciate your efforts. 

  • luthienrising's avatar
    luthienrising
    Hero+
    2 years ago

    I'm not sure what you mean about a way to update presets? Sims 4 Studio has no batch fixes that I know of -- it generally will introduce one only if there's an issue at a game update. You'd be looking to see if the creator updated it.

    Do you have any other CC that this preset is using? CC eyes, for example?

  • SimmingShame's avatar
    SimmingShame
    New Novice
    2 years ago

    That's exactly what I meant actually. I know that via Sims 4 Studio, you can update sliders, so I thought that maybe this was possible for presets. I have a lot of presets. I have them for almost every part of the body. I have the more presets mod but Zerbu. The presets I have these sims wearing are by Obscurus and Poyoyo.I did check the creator's Patreon and found nothing about an update. I should also say that these sims are heavily modded. They have a lot of CC on them, including eyes. I did play for a bit last night and saw that the presets stick after replacing the presets and placing them back in game. It was inconvenient, but it's worked so far. I did update a slider by Redheadsims for height and used it with these sims. It works, but I thought it could be the culprit. I removed it and deleted the local thumb cache, but still encountered the same issue after restarting the game. I even reinstalled my game and still, I had the same issue. 

  • SimmingShame's avatar
    SimmingShame
    New Novice
    2 years ago

    @luthienrising 

    Oh goodness, this is so frustrating. I went into CAS and removed the eyes and the problem still persisted. I then removed all my CC makeup and eyes and still the problem persists. I have never encountered an issue like this before. I was able to remake them somewhat in CAS, but it's not the same as having my original. I can't figure out what could be causing this. I should also mention that the sims that I'm having this issue with are teens. This doesn't seem to be happening with young adults, or children. It's been a while since I played with teens so I really don't know how long this has been going on. 

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