Product: The Sims 4 Platform:Mac Which language are you playing the game in?English How often does the bug occur?Every time (100%) What is your current game version number?v1.90.375 (Whichever one is the most updated from todays date) What expansions, game packs, and stuff packs do you have installed?Cats & Dogs, City Living, Cottage Living, Eco Lifestyle, Get Famous, Get to Work, Get Together, High School Years, Island Living, Seasons, Snowy Escape, Dream Home Decorator, Jungle Adventure, My Wedding Stories, Outdoor Retreat, Parenthood, Laundry Day Stuff, Romantic Garden Stuff, Tiny Living, Blooming Rooms Kit Steps: How can we find the bug ourselves?Not quite sure that’s what I need help figuring out What happens when the bug occurs?I’ve noticed a couple things. The first time I got an error code pop up when trying to save my game, I had just been in CAS. I noticed immediately my game backtracked three sim days and lost progress I had, relationships I made, etc. Then I went to try and save and I got this error code labeled: 532:ab28e67d:3a8082b2….I took out all my mods and cc and repaired my game. When I added back in my mods everything was fine and it let me save. So then I slowly started adding my CC back in. My CAS cc seemed fine, then furniture, bathroom etc. until all my CC was added back in and it was still letting me save. So then I went ahead and rebuilt a home for like two days and saving was fine the whole time. Then today I went to do actual game play, and it took 4 Sims days for the error to come back up again. This time I noticed it happened after my Sim went to a prom after party. So it was traveling back home that I went to save and that error came up again (my mods and cc were in my game at this point since it seemed fine when testing). At this point I’ve seen the error with and without mods & cc. I’ve never had this problem until the high school pack. What do you expect to see?I try and travel from lot to lot or exit out of CAS but then my game sets back three sim days, can’t maintain relationships with other sims, and I can’t save my game at all because I receive the same error code. Have you installed any customization with the game, e.g. Custom Content or Mods?Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system?Yes Please describe the patch or change you made.The latest High School Years patch (when they fixed aging after CAS and the incest problem)
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>dea2e0da8709523d62f42d4b</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2022-08-10 15:53:28</createtime><buildsignature>Local.Unknown.Unknown.1.90.375.1020-1.300.000.144.Release</buildsignature><categoryid>cpp_message.py:145</categoryid><desyncid>dea2e0da8709523d62f42d4b</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (ValueError: Value out of range: 9227611231128476259) Traceback (most recent call last): Caught and logged: File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1659, in save_zone File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\fashion_trends\fashion_trend_service.py", line 94, in save File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 149, in extend File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 145, in append ValueError: Value out of range: 9227611231128476259rtim=0 Client Session Time: 30.47 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 10,5,114,51455 Modded: True SystemInfo: Windows 10 10.0.22000 GPU: Intel(R) UHD Graphics igdumdim64.dll 26.20.100.6911, GUID: D7B78E66-D801-11CF-6A69-2133B9C2D735 </desyncdata></report> <report><version>2</version><sessionid>dea2e0da8709523d62f42d4b</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2022-08-10 16:48:38</createtime><buildsignature>Local.Unknown.Unknown.1.90.375.1020-1.300.000.144.Release</buildsignature><categoryid>cpp_message.py:145</categoryid><desyncid>dea2e0da8709523d62f42d4b</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (ValueError: Value out of range: 14653749192782267312) Traceback (most recent call last): Caught and logged: File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1659, in save_zone File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\fashion_trends\fashion_trend_service.py", line 94, in save File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 149, in extend File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 145, in append ValueError: Value out of range: 14653749192782267312rtim=0 Client Session Time: 30.47 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 10,5,114,51455 Modded: True SystemInfo: Windows 10 10.0.22000 GPU: Intel(R) UHD Graphics igdumdim64.dll 26.20.100.6911, GUID: D7B78E66-D801-11CF-6A69-2133B9C2D735 </desyncdata></report> <report><version>2</version><sessionid>dea2e0da8709523d62f42d4b</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2022-08-10 16:48:40</createtime><buildsignature>Local.Unknown.Unknown.1.90.375.1020-1.300.000.144.Release</buildsignature><categoryid>cpp_message.py:145</categoryid><desyncid>dea2e0da8709523d62f42d4b</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (ValueError: Value out of range: 14653749192782267312) Traceback (most recent call last): Caught and logged: File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1659, in save_zone File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\fashion_trends\fashion_trend_service.py", line 94, in save File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 149, in extend File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 145, in append ValueError: Value out of range: 14653749192782267312rtim=0 Client Session Time: 30.47 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 10,5,114,51455 Modded: True SystemInfo: Windows 10 10.0.22000 GPU: Intel(R) UHD Graphics igdumdim64.dll 26.20.100.6911, GUID: D7B78E66-D801-11CF-6A69-2133B9C2D735 </desyncdata></report> <report><version>2</version><sessionid>dea2e0da8709523d62f42d4b</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2022-08-10 17:08:11</createtime><buildsignature>Local.Unknown.Unknown.1.90.375.1020-1.300.000.144.Release</buildsignature><categoryid>cpp_message.py:145</categoryid><desyncid>dea2e0da8709523d62f42d4b</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (ValueError: Value out of range: 10401425770275384569) Traceback (most recent call last): Caught and logged: File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1659, in save_zone File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\fashion_trends\fashion_trend_service.py", line 94, in save File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 149, in extend File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 145, in append ValueError: Value out of range: 10401425770275384569rtim=0 Client Session Time: 30.47 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 10,5,114,51455 Modded: True SystemInfo: Windows 10 10.0.22000 GPU: Intel(R) UHD Graphics igdumdim64.dll 26.20.100.6911, GUID: D7B78E66-D801-11CF-6A69-2133B9C2D735 </desyncdata></report> <report><version>2</version><sessionid>dea2e0da8709523d62f42d4b</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2022-08-10 17:08:46</createtime><buildsignature>Local.Unknown.Unknown.1.90.375.1020-1.300.000.144.Release</buildsignature><categoryid>cpp_message.py:145</categoryid><desyncid>dea2e0da8709523d62f42d4b</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (ValueError: Value out of range: 10401425770275384569) Traceback (most recent call last): Caught and logged: File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1659, in save_zone File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\fashion_trends\fashion_trend_service.py", line 94, in save File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 149, in extend File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 145, in append ValueError: Value out of range: 10401425770275384569rtim=0 Client Session Time: 30.47 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 10,5,114,51455 Modded: True SystemInfo: Windows 10 10.0.22000 GPU: Intel(R) UHD Graphics igdumdim64.dll 26.20.100.6911, GUID: D7B78E66-D801-11CF-6A69-2133B9C2D735 </desyncdata></report> <report><version>2</version><sessionid>dea2e0da8709523d62f42d4b</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2022-08-10 17:11:08</createtime><buildsignature>Local.Unknown.Unknown.1.90.375.1020-1.300.000.144.Release</buildsignature><categoryid>cpp_message.py:145</categoryid><desyncid>dea2e0da8709523d62f42d4b</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Save failed due to Exception (ValueError: Value out of range: 10571948117078754363) Traceback (most recent call last): Caught and logged: File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 560, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1659, in save_zone File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 46, in save_all_services File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 514, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\fashion_trends\fashion_trend_service.py", line 94, in save File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 149, in extend File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 145, in append ValueError: Value out of range: 10571948117078754363rtim=0 Client Session Time: 30.47 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 10,5,114,51455 Modded: True SystemInfo: Windows 10 10.0.22000 GPU: Intel(R) UHD Graphics igdumdim64.dll 26.20.100.6911, GUID: D7B78E66-D801-11CF-6A69-2133B9C2D735 </desyncdata></report> </root>
It just took me a while to find the suggestions how to fix the issue.
The newest suggestion to repair was to delete all cas cc which has created since the 28th of July and then delete some kind of tag... I don't know how this is supposed to be possible for people without the knowledge how to do so ☹️
I got rid of all the cc that is after 7-26 and actually now do not have any cc that is after 7-25. I was able to create a new family and save, however I have now a new issue. Any time i place a building over an existing building it will not be the new building and we remain the old building. I have not tried to bulldoze the old building yet but that is next. Arg so annoying. I am not sure how the save is working exactly yet but it did save my sim.
