Forum Discussion
rosemow
7 years agoHero
"brieecheesee;c-16259573" wrote:
@rosemow I hope I'm not rushing you but I'm starting to get very stressed out because everything I've tried hasn't worked. I put sims in windowed mode on accident and now whenever I open the game it will just say that it's not responding and crash, then make me restart my laptop. Please please please help me asap.
Hello @brieecheesee
Could you please post your DxDiag info here.
To gather a DXDIAG on your computer, do this :
Press and hold the Windows key and the letter R on your keyboard
You will see a Run box in the lower-left corner of your screen
Type dxdiag in the text field
Click OK
Click the Save All Information button, found on the bottom of the DXDIAG report
After you have saved your dxdiag info on your computer, go to the pastebin site https://pastebin.com
and copy/paste the dxdiag info into the white box there. Press the button to create the new paste/pastebin text file.
Then post here in this thread the web address of your dxdiag info that is on the pastebin site. You will need to replace the http in the address with h.t.t.p as you are a new member and can’t post links.
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