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panicplay3's avatar
panicplay3
2 years ago

Custom Counter GUI Broken

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.99.264.1030
What expansions, game packs, and stuff packs do you have installed? Get To Work, Get Together, City Living, Cats & Dogs, Seasons, Get Famous, Island Living, Discover University, Eco Lifestyle, Snowy Escape, Cottage Living, Highschool Years, Growing Together, Horse Ranch, Outdoor Retreat, Spa Day, Dine Out, Vampires, Parenthood, Realm Of Magic, Journey to Batuu, Dream Home Deco, Werewolves, Romantic Garden, Bowling Night, Fitness, Toddler, Laundry Day, Tiny Living, Nifty Knitting, Paranormal ,Bust the Dust, Industrial Loft, Blooming Rooms, Little Campers, Desert Luxe, Pastel Pop, Everyday Clutter, Bathroom Clutter, Greenhouse Haven, Basement Treasures, Book Nook, Holiday
Steps: How can we find the bug ourselves? I have no clue it showed up after I bought Growing together but it stays without it there, I have no clue what made it appear.
What happens when the bug occurs? My GUI when changing counter types is all weird and I can't select a new type of counter even with auto counter turned on my counters wont place corner counters.
What do you expect to see? There isn't really a problem with gameplay other than visually but as a builder its quite annoying...
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

3 Replies

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  • Gypsymoon's avatar
    Gypsymoon
    Rising Newcomer
    2 years ago

    I’m having the same problem and I checked my local thumb ache.package and it is still installed. I’m a builder so it’s difficult to try and place counters and cabinets all you can place is the main ones. Also the icons for each one is jumbled up so you can’t tell which one is which but if you click on them you can see each one but you can’t place the different ones. I also deleted better build buy but it still is showing in my game. I have checked every where I could think of but my computer says it is not  in my files. 

  • luthienrising's avatar
    luthienrising
    Hero+
    2 years ago

    Hi @Gypsymoon Could you test this please without mods at all? Exit Sims 4 then drag your Mods folder to your desktop. Then delete the file called localthumbcache from Document > Electronic Arts > The Sims 4. If you think you might accidentally forget to exit without saving after testing, copy your Saves folder to your desktop too, to back it up. Now open Sims 4 and see if you still have the problem. If you don't, you can start the process of figuring out what from your Mods folder was causing it - and putting that content back in gradually to make sure you don't have duplicates hiding in there.

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