"Honey_Oyanib;c-17341522" wrote:
As of the 12 Dec 2019 patch I am unable to import custom lots from the Gallery into the Magic Headquarters lot. This applies to my own saved creations and those lots posted by others. Has anyone else reported this issue? Can someone direct me to a more appropriate thread or EA link if there is one? Thank you.
Here is the EA help link for PC: https://answers.ea.com/t5/Technical-Issues-PC/bd-p/The-Sims-4
for Mac: https://answers.ea.com/t5/Technical-Issues-Mac/bd-p/The-Sims-Mac
Please make sure that your issue occurs without mods installed before reporting to EA.
If you believe that a mod is causing this issue, visit this thread for a list of broken/updated mods and tips on troubleshooting CC/Mod issues: https://forums.thesims.com/en_US/discussion/968717/broken-updated-mods-cc-university-edition/p1
