Forum Discussion

Primethion2021's avatar
4 years ago

EA - Extremely Illegal Mod Content

Hello

EA, I have just come across a mod that I had heard of before but was curious about what it actually was. I can't open up a Live Chat and submitting an Email Report won't work either. There is still continued talk about this mod on multiple sites. 

I would like to speak with an EA Manager regarding this. EA needs to shut these topics down. If EA cannot, I will have to report the illegal mod content to my country's national cybersecurity agency. 

Kindest Regards

Primethion

10 Replies

  • Please answer as soon as you're able.

    I'm a very anxious person in real life and I worry excessively about things like this. Even visiting the websites that contain this disgusting material. Please respond whenever you can. 🙂

  • Hello

    So I looked through that link and following the report guidelines. However, I've left my monitor on for the last two hours and the report isn't submitting. All it says is, "We're creating your case. Sit tight and stay on this page." and then it has a loading bar. The loading bar has been going on for at least 2 hours straight now. 

    So I can't submit an email report. Can't contact Live Chat and I doubt Answers HQ is the place to make a formal report about a certain mod that could be considered highly illegal in countries across the world.

    Any help regarding this would be much appreciated!

    Kindest Regards


    Primethion

  • Idiosyncratic53's avatar
    Idiosyncratic53
    Seasoned Veteran
    4 years ago

    @Primethion2021Are you willing to share which mod you're trying to report? The only criteria I know for mods is that they're not allowed to be behind a paywall and are not allowed to incite hate so I'm curious why you're trying to report it

  • Primethion2021's avatar
    Primethion2021
    4 years ago

    It's a mod made by *snip* or whatever their name is.

    Apparently, a while back, one of their mods contained material that was basically WW but for a younger audience and pets. Absolutely disgusting garbage.

    Now, I've found a mod/page where they actually state their mods could be considered illegal and their latest one contains incest and exhibitionism. 

    Like why do people do that? It's so disgusting. If it's not legal in the real world, don't put it in mods because it then becomes objectionable material.

    The website's excuse was, "It's better for people to do it in a game than real life." Well, no. It's not good to simulate it full stop. 

    I really want EA to put a stop to these mods.

    (CM: Edited to remove name of mod)

  • Primethion2021's avatar
    Primethion2021
    4 years ago

    EA Manager/s, please remove the above comment if you deem it to be not wise to post on the forums.

  • Idiosyncratic53's avatar
    Idiosyncratic53
    Seasoned Veteran
    4 years ago

    Based on what I've found, the criteria of whether a mod is allowed is loosely based on the Postive Play Charter (which can be found here: https://www.ea.com/commitments/positive-play/charter) and if what you say is true (that this mod is essentially WW for young sims) then it breaks TOS and should be correctly responded to since The Sims themselves have confirmed that they do not allow this type of content before as seen through the image attached

  • Primethion2021's avatar
    Primethion2021
    4 years ago

    Hey

    Thanks for that. Sorry for the late response. Didn't realize you replied. Usually I get an email alert.

    I've looked over it. I definitely still believe that this content creator breaches EA's Terms and Conditions. Unfortunately, Google Chrome hasn't actually allowed me to send an email to support.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hi @Primethion2021,

    Could you try clearing the browsers cache and then closing the browser window fully before opening up Google again and heading to help.ea.com please?

    Failing that, please try it from a different browser and let us know how you get on with that.

    - EA_Lanna
  • xochiquetzl_xkvn's avatar
    xochiquetzl_xkvn
    Seasoned Ace
    4 years ago

    @Primethion2021My understanding from a news video on YouTube is that the Sims team has already addressed this mod in a tweet, saying that anyone using it would be banned.  I'm not allowed to link to information about the mod in question, but if you google "sims team addresses disturbing mod" you'll find the YouTube video and some news articles about it. 

    I won't link to the official Sims team tweet (that feels weird, but if you scroll up they discuss the mod) but they said on February 22, 2021:

    "These types of mods have deeply disturbing content, are not authorized by EA, and their use violates our User Agreement. If we detect players using this kind of mod content, they will no longer be able to play the game and will face permanent EA account bans."

    [Edit: and if I'd looked at the image I would have seen that @Idiosyncratic53 already screenshotted it for you.]

    I hope that helps! and I agree that those kinds of mods are disgusting and shouldn't be tolerated.

    P.S.  I don't work for EA and support your attempts to report it! they do know but they have to go to all the different sites that might host it and have it removed that way. 

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