[ECO] A-Ok Bloomer Vertical Garden has texture issues on low settings

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.97.62.1020
What expansions, game packs, and stuff packs do you have installed? I can't tell but I already have a lot. Check my account's purchased add-ons. All of that I bought are turned on.
Steps: How can we find the bug ourselves? build a greenhouse, then put A-Ok Bloomer Vertical Garden
What happens when the bug occurs? The texture of the A-Ok Bloomer Vertical Garden matches the some of the textures within the greenhouse and it always occur even when I restart the game or when I repair the game using the EA app.
What do you expect to see? I expect to see the original color of the A-Ok Bloomer Vertical Garden.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure

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Hi I made a green house and the texture of my A-Ok Bloomer Vertical Garden isn't right. I don't use cheats, I restarted, reinstalled, and even repaired the game using the EA app its a constant thing the texture is always wrong.

Edit By Crinrict: Added Tag to Title, Adjusted Title

JonaO703
3 years ago
@panuncillo Hi! I hope you don't mind but I did some testing with your room as well. Thanks for sharing that! When I set my graphics options to match yours, I got a similar result though not the same.
When I set the Objects graphics to Medium, I still had a texture problem. However, the texture rendered properly when I used High setting for Objects and Laptop Mode is checked. So, I thought perhaps you could try this setting and see if it works for you without draining the battery too quickly.
It also rendered properly when I unchecked Laptop Mode and set the Objects setting back to Low, although some of the plants had coloring glitches when I panned the camera around.
Anyway, I'm thinking your issue is likely related to the graphics setting. Please let us know if changing these settings fixed the issue in your game.

15 Replies

crinrict
Hero+
3 years ago
@panuncillo Do you mean that they have two colors ? Does this happen on all swatches or just the one in your picture ?

What's your graphics card ? Are your drivers up-to-date ?
panuncillo
3 years ago
The texture matches the texture of the room depending on the angle of the camera when I start the game:
Example:
Loading the game with the camera facing north - The Vertical Garden will copy the pattern of the north wall from the viewpoint of the camera.
Loading the game with the camera facing South- The Vertical Garden will copy the pattern of the South wall from the viewpoint of the camera.
Graphics Card - Nvidia Geforce MX130
Yes drivers are set to auto update.
crinrict
Hero+
3 years ago
@panuncillo could you upload that room to the gallery ?
panuncillo
3 years ago
Sure thing, but I don't know how to share the link to it. But the name is "Pan's Greenhouse".
crinrict
Hero+
3 years ago
Looks all fine in my game

Could you post a screenshot of your ingame graphic settings ?
panuncillo
3 years ago
Sure in the attached pictures here. I appreciate you taking a look at this crinrict, thank you. I'm starting to wonder if its something else outside my game but then again all my other games i play work just fine so I have no clue. Also I use a laptop so I just leave it on low so that it won't use so much power.
crinrict
Hero+
3 years ago
@panuncillo So I tried on your graphics settings (except resolution) and still couldn't duplicate so I guess that's also not it.

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
JonaO703
Hero
3 years ago
@panuncillo Hi! I hope you don't mind but I did some testing with your room as well. Thanks for sharing that! When I set my graphics options to match yours, I got a similar result though not the same.
When I set the Objects graphics to Medium, I still had a texture problem. However, the texture rendered properly when I used High setting for Objects and Laptop Mode is checked. So, I thought perhaps you could try this setting and see if it works for you without draining the battery too quickly.
It also rendered properly when I unchecked Laptop Mode and set the Objects setting back to Low, although some of the plants had coloring glitches when I panned the camera around.
Anyway, I'm thinking your issue is likely related to the graphics setting. Please let us know if changing these settings fixed the issue in your game.
panuncillo
3 years ago
@JonaO703, well that fixed it. Similarly to you, when I set the Objects graphics to Medium, I still had a texture problem. The texture too rendered properly when I used High setting for Objects and it also rendered properly when I unchecked Laptop Mode and set the Objects setting back to Low, and some of my plants too had coloring glitches when I panned the camera around. So I would say it's identical.

In terms of battery life time, my overall battery life time was reduced by about an hour, I guess that's the price to pay for resolving the issue...

Shout-out to @crinrict thanks for looking into this for a couple of days I really am grateful for the support. Thank you both.
crinrict
Hero+
3 years ago
@panuncillo Glad that helped you. I couldn't see anything even with laptop mode on. I do have a pretty high end computer so maybe it's just not happening for me at all.

Would you mind posting your specs anyways so EA can look into this and see on what kind of machines it happens ?