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SimsbySarah95's avatar
SimsbySarah95
Not applicable
2 years ago

Endless Loading Screen When Trying to Play Previous Saves

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? unsure (Up to date in Origin)
What expansions, game packs, and stuff packs do you have installed? All expansions except Get-Together. Dine Out Dream Home Decorator Outdoor Retreat Parenthood Realm of Magic Spa Day Werewolves Laundry Day Moschino Movie Hangout My First Pets Nifty Nitting Paranormal Spooky Stuff Tiny Living Toddler Stuff
Steps: How can we find the bug ourselves? When trying to play with a previous save or household.
What happens when the bug occurs? I click on the household to play with them and it gets stuck on the loading screen indefinitely.
What do you expect to see? I try to play with my previous save files and households and anytime I do, I get stuck on the spinning plumbob loading screen indefinitely. I eventually had to force quit the app. This just started after For Rent was released which I preordered. I'm able to create a new household/save file and can play with that no problem but cannot play any of my previous games before the pack came out.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. For Rent Release

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I am unable to play with any save files/games/households I created before the release of the FOR RENT pack. Anytime I try to, it takes me to the world in which the household lives in. I click the household to play with them and I get stuck on the spinning plumbob loading screen indefinitely. I eventually have to just force quit the game because nothing ever happens. I was able to create a new household/save file/game and can use the pack with few minor bugs and am able to go back into to play that one anytime I get off and back on; however, I'm never able to play my saves made before the release of the pack. Which really stinks because I have a generations save file I've been wanting this pack to come out for. Any help would be greatly appreciated. I am very unhappy about this.

13 Replies

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @SimsbySarah95 Does the game create new lastExceptions ? They are informational and deleting doesn't fix the game. The deleting is so that you have current ones and not old ones that could have nothing to do with the error.

    So, when you trigger the error after deleting the files, do you get new ones ?
  • SimsbySarah95's avatar
    SimsbySarah95
    Not applicable
    2 years ago

    No it does not. Only got one when I had my mods re-installed but I fixed the issue for that one? 

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @SimsbySarah95 OK. Possible the issue a few users are seeing.

    Would you mind sending me your save ? Instructions in my signature

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