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CapyChaosMaster's avatar
CapyChaosMaster
3 months ago

Error Code 102:d5a74c31

Mostly the same issue:

I am having the same, issue, but I am unable to download any mods, that are not from Curse forge for safety, and I am less likely to get a virus. I don't know what to do. A few days after this issue, started, my game created a save itself, it has a household with pets in it, even though I have no mods that add pets, or a pack with pets. (I have no packs at all, and I am heavy modded) I tried disabling mods. I think my game might be corrupted. This is happening in all saves. Even old ones, and in brand new ones. I don't know what to do. 

Edit By Crinrict: Split from other thread, Adjusted Titel

error code
mods

16 Replies

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  • CapyChaosMaster's avatar
    CapyChaosMaster
    3 months ago

    I need to figure out which mod, though, went through mods, have just a few possiblities

     

  • peeannuut's avatar
    peeannuut
    Newcomer
    2 months ago

    When trying to open a game save it will not open and a game error code appears saying 

    The game failed to load. Error Code: 102:d5a74c31:7574b0e7. It is recommended that you relaunch the game.

     

    But when I tried that, It still did not work, and gave me the same issue.

    I hope this can be fixed, because I am unable to play the game.... 

  • laurentissott's avatar
    laurentissott
    Rising Newcomer
    2 months ago

    When I go to play my household it just says "The game failed to load. Error Code: 102:d5a74c31:7574b0e7. It is recommended that you restart the game "  i restarted my computer, "repaired" the game and relaunched, and it still had the error. 

  • crinrict's avatar
    crinrict
    Hero+
    2 months ago

    Could you please provide the following information

    • Are you using mods/cc in your game ? Please remove them and test without them if you do.
    • Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
      • Delete the ones you have
      • Trigger the error again
      • Check if new ones are created
      • If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

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