Product: The Sims 4
Platform:Steam-PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.96.397.1020
What expansions, game packs, and stuff packs do you have installed? none
Steps: How can we find the bug ourselves? create new sims and then choose the world and house.
What happens when the bug occurs? sims doesn't show up after start game like I don't have any sims in game. and when i try to relaunch Error code:109:6166bd56:ad05f954
What do you expect to see? I want my sims to appear like normal.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
how can i fix it