Forum Discussion
I keep getting error code 142:54d4acd3:f7e30037
It told me to relaunch the game, did that multiple times. I also did 2 repairs and continue to get the same error code.
- crinrict4 years agoHero+@HayleyBar Are you using mods/cc in your game ? If so, did you try without them ?
- 4 years ago
I do use mods, I removed them but I'm still getting the error code
- crinrict4 years agoHero+
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- ConfigOverride, if you have your own configuration files.
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
- 4 years ago
Upon start up, my game displayed this message “The game has failed to load. Error code: 142:54d4acd3:f9f4b36a. It is recommended that you relaunch the game.” I tried that as well as restarting my computer, moving the mods folder to the desktop and clearing the thumbnail cache and nothing has worked. All downloads/content delivery is up-to-date. The game has taken an unusual amount of time to load the last few days but nothing like this has happened before where it wouldn’t load up. This error occurred when I tried to load a household. It then gave me a really hard time trying to exit the game. Any suggestions? Thank you for your time.
- crinrict4 years agoHero+@rainewildflower I merged your post with another thread on this error code.
Have you tested without mods/cc ? Even uptodate ones can cause issues.- 4 years ago
I don’t use mods or cc at all.
About The Sims 4 Mods & Custom Content
Community Highlights
Recent Discussions
- 5 hours ago
- 6 hours ago