Error Code 403:8717c2e9:20314deb

Since the new Update I can no longer save my game if I save in Build mode I get the Error Code 403:8717c2e9:20314deb if I save when going to the Map the change appears on the Map but if I go back in the Lot it diddent save saving while going to Main Menu dosent work either . I reloaded the Game the next Day emptyed out the Cache and repaired the Game and it still dosent work .So the Game i payed 1000€ for isent playable again its an Impertinenz .

error code

luthienrising
3 months ago
This error is not caused by the current version of TOOL Mod (v2.9, August 20), based on testing.

If you are a mod user, please run a game repair then test in a new save with a clean folder (see https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/).

If you suspect a particular mod is causing this, please check Broken/Updated Mods & CC to see if it's updated and then test with only that mod installed, no others. If you can identify a particular current version of a mod causing this, with this method of testing, please let me know here.

111 Replies

souvlak1
Seasoned Novice
3 months ago
I opened the game after the update and can no longer save without getting an error saying that the game could not be saved. I have repaired the game and recovered my last save with no results.
souvlak1
Seasoned Novice
3 months ago
Update, I got the error code wrong. It is actually 403:8717c2e9:20314deb
MayinTears
Rising Novice
3 months ago
Same for me.
SirNedNash
Rising Novice
3 months ago
Getting exactly the same which is incredibly annoying. They better have it fixed immediately.
PartyLikeIts1346
Seasoned Newcomer
3 months ago
Me too
LittleTrinket
Seasoned Newcomer
3 months ago
Mine now work since turning off my mods. 😭
ninakk123
Seasoned Newcomer
3 months ago
i got the exact same error code, my game doesn't let me enter any household and when in build mode i cannot save the game. i took out my mods folder and the game ran but i don't want to play without my cc. what do i do???
dreyna88
Seasoned Newcomer
3 months ago
I just got the same error code. As much as we pay for the games & our computers, on top of being forced to learn all this tech just to play the minimum game is highly frustrating!!! Please fix this ASAP🥺
A_BloodyVanguard
Seasoned Newcomer
3 months ago
The same applies to me: 403:8717c2e9:20314deb
<> The strange thing is that “Save in Build Mode” triggers this error code.
<> "Save outside of build mode/live mode (in the world overview) does not trigger the error warning, but it still does not save.
<> I restarted the game a few hours later and opened the lot. Everything that was built before the update was there.
Everything that was added after that was not saved.
<> Normal: After placing some objects in build mode and turning back to world overview triggers an automatic save.
Now: When doing that, i can see the new placed objects on the lot in the worldmap.
But going back into the lot... objects dissapeared....= not saved.
Mao_ola
Seasoned Newcomer
3 months ago
Exact same thing is happening with me as the other comments, with the same error code 403:8717c2e9:20314deb. I really hope they fix this without us having to fully remove cc. I have invested so many game hours into building and I'd hate for this update to ruin it all. I swear I always dread new updates because there is always some problem.