Forum Discussion

torialexandriah's avatar
3 years ago
Solved

Error/Crash when travelling to prom

I will start this by saying, I have tested this entirely without mods and cc as well, and the error still occurs. I have not tested on a fresh save file, as this is a save file I've played for a long time and a very specific issue, I do not want to have to lose this save.

I receive the dialogue box that prom is starting, I select "Choose which sims to travel with" as I have three teen sims in the household. This error occurs both with trying to send one of them to prom, as well as trying to send two of them. I did not try with all three at once. It goes into the loading screen, and then I end up at the world select screen with an error code of 123:58c807e6:1bc96990, and have to quit the game entirely.

It is the same error code each time, even without any cc or mods, and it simply will not load me into the auditorium for prom. I even tried replacing the auditorium from the pack with one from the gallery to see if it was simply a glitch there, but it will not allow me to replace it and gets stuck in the "Building Lot" screen for over 15 minutes no matter what auditorium lot I try to place. This appears to be a glitch with HSY and the auditorium, not with mods, so I wanted to report it and see if I could get any insight, as my long-term save is somewhat broken until I can get past this error. I could try skipping prom, but the point of the feature being there is to be able to use it.

  • crinrict's avatar
    crinrict
    3 years ago

    @torialexandriah7 I just checked the calendar and couldn't see it there. I then traveled there. Let me try that again (guess this is why you shouldn't test stuff when you have lots of other stuff going on 🙂)

    You can just save the save under a new name (using save as) or make a copy of the actual save.

    EDIT: Yeah, guess I should have just tested longer. For me it works if I load the family again after receiving the error and load the Sims that are at prom. They are not wearing their outfit but that could be a remove cc issue. Seems I also don't have the prom goals so let me try something else.

    EDIT EDIT:

    OK, try the following

    1. Load the game

    2. Travel to the Prom lot

    3. After error, go back to newcrest and load the Sim you sent to the prom lot. That should work

    4. Travel home

    5. Wait for the prom prompt

    6. Prom should now work.

7 Replies

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @torialexandriah7 The save you sent me is after prom. I do get the error when I just travel there but travelling there again works fine for me so I would like to test the prom itself.

    Can you play on until the next prom and send me a save from before prom ?
  • It is so odd that that's the case as when I JUST loaded into that save to look, it's 6:30pm on Saturday in game and about 30 in game minutes later, the dialogue asking me to travel to prom shows up, and it's still the day of prom. I didn't successfully skip or go to prom with any of them, and didn't save the game beyond that point for that reason exactly, so it would be quick and easy to replicate. Not sure why it would show up differently for you!

    I can do that, but is there a way to duplicate save files that you're aware of so I can keep a copy untouched during testing? Would just copying the current version before playing on do the trick? This being my Not So Berry legacy I don't want to risk playing on through my only copy of it before figuring out for sure if it is glitched or not, if that makes sense. Very weird that this one isn't already there for you, it still is for me. I have no idea how that happens lol, maybe I sent you the wrong version somehow

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago

    @torialexandriah7 I just checked the calendar and couldn't see it there. I then traveled there. Let me try that again (guess this is why you shouldn't test stuff when you have lots of other stuff going on 🙂)

    You can just save the save under a new name (using save as) or make a copy of the actual save.

    EDIT: Yeah, guess I should have just tested longer. For me it works if I load the family again after receiving the error and load the Sims that are at prom. They are not wearing their outfit but that could be a remove cc issue. Seems I also don't have the prom goals so let me try something else.

    EDIT EDIT:

    OK, try the following

    1. Load the game

    2. Travel to the Prom lot

    3. After error, go back to newcrest and load the Sim you sent to the prom lot. That should work

    4. Travel home

    5. Wait for the prom prompt

    6. Prom should now work.

  • Things have been super busy with life stuff, so just got the chance to try it now, and my goodness it worked! Thank you SO much, I've held off playing my not so berry legacy entirely up until being able to test this, I appreciate the help so much!!! Ahh this makes me so happy you have no idea lol it's been weeks

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,680 PostsLatest Activity: 16 hours ago