This was fixed in today's patch
Hi, I have a problem with saving a game. Every time I try theres an error 510. I have no idea what to do. I tried uninstalling, repair, Ive starteed new game a lot of times. Im using mods. I tried delete them and then run a game, ang again - error. I even tried starting new game without mods, and again error. Its appearing when I build room from gallery and sometimes when im travelling a lot. I just dont want to lose my progress, I really like my family. Save error: 510:a1915568:f7fe8698
It looks like this error is possibly related to outdated mods and/or custom content.
The best way to test this is to move the Mods folder to the desktop and delete the game cache and localthumbcache.package from the Sims 4 folder to help with troubleshooting.
How to Delete Cache Files - https://sims4.crinrict.com/en/2014/09/delete-cache-files/
Deleting the cache files will remove all traces of mods and custom content that were tied to your game.
Launch the game again and try a new save to test - without the mods folder. If it loads and plays okay, it may be that some of the mods/cc have become outdated.
Testing like this will help determine if it's a mod issue, cc issue or a vanilla game issue. - Disabling or turning off both mod/cc options isn't enough of a test.
To fix mods and custom content try the 50/50 method:
1. Move all the mods and cc out into a temporary folder on the desktop.
2. Move a few files back at a time. Load the game to make sure it loads and everything is good.
3. Delete the localthumbcache.package from the Sims 4 folder.
4. Repeat steps 1 - 3 till there is no more files to check.
** While your testing, don't save the game. If you find any problems, delete the mod or custom content file.
How To Find Problem Mods and CC - http://simswiki.info/wiki.php?title=Game_Help:TS4_Finding_Problem_Custom_Content
Broken/Updated Mods: Python/Terrain Update + Get Famous, Nov. ’18
https://forums.thesims.com/en_US/discussion/950909/broken-updated-mods-python-terrain-update-get-famous-nov-18
Custom content can become outdated with most new game patches. If the game works when the Mods folder is removed, then one or more of the mods and/or custom content has become outdated and will need to be removed or replaced. EA/Maxis aren't responsible for broken mods/cc. It's up to the creators to fix.
Hi @awokadko
merged your post with existing report.
This one seems connected to the lifestyle brand.
Could you try closing that to see if it solves your issue.
Thank You. Wow, I didn't know problem was that easy to solve. It looks like I can save my game normally. Thanks again
