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Sunny_62395's avatar
Sunny_62395
New Novice
2 years ago
Solved

For rent crashed my game

Finally gave in and bought the for rent and the horse ranch pack at the same time. As soon as i tried to play the game it started giving me the message “game fail to load. it is recommended that you restart the game” 

i’ve restarted it several times. i do play with mods and i spent several hours last night going through each one to see if any were broken and even without mods in the game folder it still is broken. 

ive also cleared the cache four times and repaired the game itself three times. every single time it shows me the error message. i cant even start new games because as soon as i try to purchase a house it takes me back to the error message. i don’t know what else to do ☹️ 

  • SheriGR's avatar
    SheriGR
    2 years ago

    @Sunny_62395 I'm so glad to hear that! 🙌

    Yes, depending on how many Mods or CC that you have you put them back and test after each one if you don't have a lot of them, or you can put them back by the 50/50 method if you have a lot of them. After each test, delete the localthumbcache.package file in your “The Sims 4” folder. 

    The 50/50 Mod troubleshooting method:

    Exit your game.
    Move your Mods folder to your desktop. (Do not delete it – save this for later.)
    Restart the game so that it will recreate a new, fresh Mods folder. Do not re-add your Mods/CC, but instead enter the game and begin a new, vanilla (no Mods/CC) game. Enter that new, vanilla game-save to confirm if the issues are gone. Now exit your game.
    If that fixed the issue, now you need to troubleshoot your Mods/CC to find which Mods/CC are causing the issue.
    Use the 50/50 method as follows:

    Divide your Mods/CC from the folder on your desktop in half.
    Add one of the halves back into the game’s Mods folder. Now re-start the game and see if the issue is still gone in the vanilla/new game-save you made.

    If the issue did not re-appear with those added Mods/CC you can try adding the 2nd half from the desktop. If the issues did re-appear, try only adding half of those mods and see if the issue is present in the game…
    Continue in this pattern dividing the folders’ contents in half then half again as needed to eliminate in groupings which Mods/CC are causing the issue.

    Once you find the Mod/CC(s) that’s causing the issues, check with the Mod/CC creators for updates that may fix the issues.

3 Replies

  • SheriGR's avatar
    SheriGR
    Hero
    2 years ago

    @Sunny_62395 What happens if you close the game, move the Mods folder from your "The Sims 4" folder [Documents > Electronic Arts > The Sims 4] to your desktop (save it for reference) and delete the localthumbcache.package file in your “The Sims 4” folder... Then check in a new game save (without the previous Mods folder and without adding in any Mods or CC) to see if this issue is still occurring. You can then test without saving in order to identify which CC/Mods are causing the issue. Then remove or add updated version(s) of the Mod/CC causing the issue.

  • Sunny_62395's avatar
    Sunny_62395
    New Novice
    2 years ago

    Okay, that worked as far as letting me actually play the game, thanks! what am i supposed to do with the mods folder now? put it back and then start from scratch to see which one is broken?

    thanks again!

  • SheriGR's avatar
    SheriGR
    Hero
    2 years ago

    @Sunny_62395 I'm so glad to hear that! 🙌

    Yes, depending on how many Mods or CC that you have you put them back and test after each one if you don't have a lot of them, or you can put them back by the 50/50 method if you have a lot of them. After each test, delete the localthumbcache.package file in your “The Sims 4” folder. 

    The 50/50 Mod troubleshooting method:

    Exit your game.
    Move your Mods folder to your desktop. (Do not delete it – save this for later.)
    Restart the game so that it will recreate a new, fresh Mods folder. Do not re-add your Mods/CC, but instead enter the game and begin a new, vanilla (no Mods/CC) game. Enter that new, vanilla game-save to confirm if the issues are gone. Now exit your game.
    If that fixed the issue, now you need to troubleshoot your Mods/CC to find which Mods/CC are causing the issue.
    Use the 50/50 method as follows:

    Divide your Mods/CC from the folder on your desktop in half.
    Add one of the halves back into the game’s Mods folder. Now re-start the game and see if the issue is still gone in the vanilla/new game-save you made.

    If the issue did not re-appear with those added Mods/CC you can try adding the 2nd half from the desktop. If the issues did re-appear, try only adding half of those mods and see if the issue is present in the game…
    Continue in this pattern dividing the folders’ contents in half then half again as needed to eliminate in groupings which Mods/CC are causing the issue.

    Once you find the Mod/CC(s) that’s causing the issues, check with the Mod/CC creators for updates that may fix the issues.

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