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polkapyr's avatar
5 years ago
Solved

Forgotten Hollow not playable

I recently downloaded Seasons, Vampires, Realm of Magic, and Spooky.

Everything downloaded fine except the world of Forgotten Hollow.

Its empty, no lots, nothing clickable.

[photo hopefully attached]

I already contacted EA and followed all of their suggested steps and the problem continues

-used Ccleaner to clear temp files (took 7 days but computer runs a little better now)

-cleared origin cache

-repaired game on origin (attempted several times)

-performed a clean boot

my computer IS an old and slow hand-me-down so i'm not sure if this is something that would affect this issue

Specs:

PC: HP Pavilion 20-b010 AIO Desktop 2012

OS: windows 10 64bit

Motherboard: AABRZ-AB

Processor: AMD E1-1200 Dual Core

Memory: 4GB

Graphics: Integrated AMD Radeon HD 7310

Hard Drive: 500GB (400GB free space)

thanks in advance!

  • @polkapyr I can def duplicate this on your save so the save does look pretty corrupt. I don't think there's a way to fix it.

    Did you ever make any backups ? Did you test all the automatic backups the game makes ?

    https://sims4.crinrict.com/eng/2014/09/save-games/#wiederherstellen

    Have you ever used any custom worlds ? What mods have you been using ?

    EDIT: Found a solution but this will make you loose everything from the Vampire pack you currently have on your save. So you need to do a few steps first

    1. Create a backup of your save for safekeeping
    2. Go into the save and save every family/house that uses something from the Vamp pack to your library or at least make a list of what you need to add back/change later
    3. Trash the GP04 folder again or just disable it: https://sims4.crinrict.com/eng/2017/03/disable-single-packs/
    4. Load the game. Forgotton Hallow will be greyed out
    5. Save the file (use save as). This will remove ALL Vampire content from the save game.
    6. Exit the game. Enable/Reinstall the pack
    7. Start the save you saved without the pack installed
    8. Forgotten Hallo should now look like it did when you first installed that pack.
    9. Now you can put stuff back from the library if you had to save any houses. For Sims, check what happened to them if they were Vamps before. If they were removed or just stripped of their Vampirism. If they were just stripped, you can make them vamps again. If not, replace them from the Sims you backed up.
    10. If you're happy, you can delete all backups you made of the corrupted save.

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