Forum Discussion

Bripai95's avatar
Bripai95
Seasoned Newcomer
3 months ago

all sims stuck/wont interact with eachother

ever since the update i have been having issues with my sim and other sims interact with each other and not doing anything when told to do something . For example, i told my sim to go to bed and she just stood there but the profile changed to her sleeping . my sim will walk to a spot if told so but wont interact with others or do tasks . i have reinstalled the game, cleared cache, removed files and mods, and made sure everything is up to date but nothing is working ....

  • Bripai95  Please test with no mods or custom content, as in, move the Mods folder to the desktop.  You don't need to save your progress.

    If that doesn't help, please move your sims to a different lot, again as a test, and see whether they behave normaly.

    • Bripai95's avatar
      Bripai95
      Seasoned Newcomer

      i removed all my packs an put them into a separate folder onto my desktop and now since its just the base game only it is working fine . how do i find out which pack is messing up ?

       

      • puzzlezaddict's avatar
        puzzlezaddict
        Hero+

        I didn't mean move your expansion/game/stuff packs, only the Mods folder inside the Sims 4 user folder, as in, this one:

        https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

        I think it's fine to put back your packs, although you may need to restart your computer in order to do so.  If you really think one of your packs is a problem, add them back a few at a time and keep testing—finding the culprit shouldn't take too long.

  • im having a very similar issue where I click on my sims and nothing happens, no social options or anything, all they can do is walk around when but no autonomy either they just stand in place until i indicate for them to move and can’t interact with eachother or perform any actions at my command 

    • kailatte's avatar
      kailatte
      New Novice

      The clean uninstall fixed it! Its taken ages to install and download everything again but at least I can now play it!! Thank you for your help! Hopefully this wont be the case with every update :D 

  • kailatte  Are there any other differences between when you're playing with Lovestruck enabled and without?  For example, are the sims living in a different world, or going on dates?

    • kailatte's avatar
      kailatte
      New Novice

      Seems like its not Lovestrucks fault. It must have been the update as without the pack enabled my sim still cannot interact with anything. They will walk with no issues but they cant sit or lay down.  Instead the UI just changes states (will state sitting/sleeping etc) but the sim will just stand there. My sims also can't travel or move households, they just stare at their phone till I cancel the action. They used to dance on the spot but I cleared the thumbcache and they dont do that anymore but still refusing to interact :/

  • kailatte  Try completely clearing out your sims' inventories.  You don't need to save your progress; this is just for testing.

    If that doesn't help, try moving the sims to a different house through Manage Worlds.  Use a default EA-made house, nothing from the Gallery or your own library.  Empty their inventories again.  Here too, you don't need to save your progress.

  • There wasn't anything in their inventories as I've tried a new save file and everything. I'll try the moving households and see if that helps but I've tried this on 2 separate saves now and still getting the same results, which sucks as the game is now literally unplayable. Is there any way to undo the update? As I'm certain that's what caused it to break. The sims team haven't mentioned anything about fixing this issue too, which is disheartening with the amount of time and money I have now put into this game.

  • Thank you. I'll try that but the issues continue with only base game. Not sure what to do from here. Lots of money spent on a game that I can no longer play. Do you think uninstalling and reinstalling would fix the issue?