after the update that broke a lot of peoples save files i installed something to check what was broken and breaking mine. it told me a bunch of mods and i unistalled/updated all of them. now its telling me something thats not in my mod file is whats causing the problem. im not sure what to do. any helps appreciated!
ashleighinit First, I highly recommend making sure that OneDrive has no access to Sims files. See https://forums.ea.com/discussions/the-sims-4-technical-issues-pc-en/current-issue-sims-4-savesuser-content-disappearing-pc/11838402
Second, there's nothing there that indicates whether or not a mod caused the problem - only a low chance that it might be related to a particular bit of code. Please rename the Mods folder, delete the file called localthumbcache, and do again what you were doing to see if the game itself generates a lastexception file. Let me know what the game was doing when that happened.
luthienrising hi thank you so much for the reply. im trying to follow the guide but none of it looks the same? im on the one drive website and cant find any of the things its saying for me to go to
ashleighinit You'll need to post in this thread for OneDrive help:
We can sort other mod issues out here after you've dealt with Onedrive.
