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craftybex's avatar
craftybex
Rising Newcomer
7 months ago

game play

hi when ever i go into my game play my game is fine the minute i start to go in simology and storage my game mode freezes. to the point i am stuck in game cant save or evan exit the game. its got to the point were i cant even use ctrl alt delete to end task as it wont come out. please help as it frustrating. this been going on since last update on Tuesday 23rd July 2024. i have also took all cc and ui out of game and still does it.

1 Reply

  • craftybex  What is your current patch level?  You can see it in the lower-right corner of the Main Menu, where you'd choose to load a save or start a new one.  The current patch is 1.108.335, after a couple of hotfixes went out.  One of those was to fix issues with opening the Simology panel, so it's important that you test with a fully-updated game.

    If you're on the newest patch and this is still happening, please create a new thread here:

    https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs

    It would be helpful to know how many players are still affected after the hotfix.

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