Have you tried opening the game with while offline?
Try renaming your The Sims 4 folder to something else. Then start the game. If the game does not start and crashes after renaming your folder when you try to start it new, then try a game repair.
If the game starts, it will create a new The Sims 4 folder. Then once you've gone through making and placing the sim, save and quit. Then copy your saves folder from the renamed game folder to the new one and test that. If it works, don't save, just quit. Then copy over your mods folder and test again. If it crashes at that point but didn't before adding the Mods folder, you've got something in your mods folder that you will have to remove or update. It's probably an outdated mod but could be anything. You'll just have to go through what you have to find the problem file.
Hope this helps.
Have you tried opening the game with while offline?
that actually worked! Thank you
Hi! I have the same problem, playing offline is working but when I come back online, I'm still stuck on the loading screen. Btw, I have tried reconnecting the network while I'm in the game, but my gallery is not loading. Any suggestions?
@yaowarak7734 This doesn't sound likely to be mod/CC-related. Have you tested "vanilla" just to be sure, though? Drag the Mods folder to the desktop, delete the file called localthumbcache, open the game to test, and exit without saving.
SIMS 4 does not work offline. It clearly says in the "Requirements" screen and no it doesn't work.
@lionson99 Could you please clarify when the game isn't loading for you? And do you have mods or CC?
