Forum Discussion

Seasoned Newcomer

2 years ago

Game will not work with existing Sims 4 folder

Were you able to get your game fixed? I updated today and can't get my game to open at all. Edit - split from irrelevant Mac thread, moved to Game & Mod forum, edited title to better reflect issu...

Bluebellflora

Hero+

2 years ago

@jselbyfamily

What troubleshooting steps have you taken to try and get your game to work?

jselbyfamily

Seasoned Newcomer

2 years ago

Repaired game, Reinstalled origin, removed mods folder. I was able to completely remove the sims folder and started as a new game. It did launch that way. Does that mean that I have something corrupted?

Bluebellflora
Hero+
2 years ago
@jselbyfamily

Yes, most probably an out of date Mod that needs updating. It is nothing Mac related. See the master Mods thread and try to work out which Mod applies to you https://answers.ea.com/t5/Game-and-Mod-CC-Issues/Broken-Obsolete-and-Updated-Sims-4-Mods-1-101-Sept-26-2023-Game/td-p/12938280/jump-to/first-unread-message
- Soloroses
  2 years ago
  Same here, I play on Mac and since the last update from September 2023, my game won't launch. I have to force to quit every time.
  I moved the mods folder on my desktop and the game opened but got stuck on the launching page with the Sims 4 Logo and the blue background.
  Help please, I don't want to reinstall everything and lose all my saves... We all know - us simmers - the struggle to rebuild, recreate and restart everything from scratches...
  Thank you
  Helpless Soloroses :'(
  - Bluebellflora
    Hero+
    2 years ago
    @Soloroses
    
    The game works in Sonoma. Try a whole new Sims 4 folder, without any of your current user data, and see if the game launches.