Forum Discussion
5 years ago
"Gemmie12;c-17749755" wrote:
question. what antivirus are you using? depending, you might need to add exceptions to both origin.exe, ts4x64.exe, and ts4.exe given lately the game has been overly sensitive to users of AVG and Avast antivirus programs respectively.
https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Anti-Virus-blocking-User-Folder-Screenshots/td-p/9572695
It was AVG that was blocking Sims4 files, after updates, re-setting and ignoring the custom folder. I have now included exceptions on the Document/Electronic Arts folder, as well as the 2 executable files, and Origin exe file, and corrected the GameVersion.txt. So with next update the files should not be blocked. I take back what I said blaming EA, as I thought it was a ongoing bug by them. All Ok now, but have to re-install every custom sim and object.