3 years ago
Houseloads deleted?
So I have this weird issue with my game. The game loads perfect and my CC/mods are operational. I haven't noticed anything off with the screen to indicate a glitch besides that all my households are ...
The last time I played the Sims 4 was on January 5th, 2023 and didn't update my game with the latest update until yesterday, January 19th 2023. Upon opening my newly updated game, I noticed that my home page looked off. I didn't see my usual Sim who appeared near the "Resume" button but instead a white outline shaped like a sim. I thought this was strange until I clicked resume and saw that all of my sims completely disappeared, including the townies I haven/t played. I thought this was a weird glitch so I exited the game without saving and reopened it. The same thing happened. At this point, I was annoyed but not to the point of freaking out because strangely enough, the build I created on January 5 along with the rest of my previous builds were still in the game. So I knew that my game hadn't been entirely erased. But even after searching online for a fix to this problem, none of the suggestions ended up helping me. I still have my save files in my saves folder, but the game just doesn't seem to be reading them for some reason. Has this happened to anyone else and is there a fix to this? I clearly still have my save files, I just don't know how to get the game to read them.
Yes, it seems to be the exact same issue. They don't seem to have found a solution yet, though
@Kasheemaaa Hi! Based on what I've seen so far this issue is related to mods. Are you playing on PC / Mac or console? If you're playing the game on a PC / Mac and have mods installed, please move your mods folder to the desktop and delete the localthumbcache.package file located in the Documents / Electronic Arts / The Sims 4 folder before opening the game for testing. If your households are still gone, it could be that you saved the game in the "broken" state and will need to recover a save from before the problem occurred. Try these steps to recover the save. Click Load Game and click the Recover Save icon. Then click on Recover for the save from before the problem occurred.
If your households are back in the recovered save, then you'll want to test your mods/CC in the game a little at a time to find the one(s) causing the problem. Click the spoiler below for steps to test mods/CC.
1. Create a new game for testing so that your current save is left unchanged until you've identified the problem mods/CC.
2. Create some folders on your desktop; perhaps one labeled "Tested Safe Mods-CC", another labeled "Mods-CC Needs Testing" and one more labeled "Broken Mods-CC" so you know which ones to check for updates. This will keep tested mods/CC separated.
3. Exit the game if you haven't already, and divide your mods/CC in half; put one half in the Needs Testing folder and put/keep the other half into the Documents / Electronic Arts / The Sims 4 / Mods folder.
4. Delete the localthumbcache.package file, located in the Documents / Electronic Arts / The Sims 4 folder before opening the game with the half you're testing,
5. If the game works with that half, exit the game, move that half to the Safe Mods-CC folder and move the remaining "Needs Testing" mods back to the Mods folder to test (Again, delete that cache file before opening the game.)
6. Once you know which half is causing the issue, divide those in half, keeping one half in the "Needs Testing" folder and one half in your Mods folder, and test again (delete the cache file each time after moving mods/CC and before opening the game) and moving mods/CC not causing problems into the Safe folder.
7. Repeat this process until you find all that are broken.
Sorry for the late response but I tried all of that but it seems like my game isn’t reading my documents folder. I couldn’t get my sims back even when I went on my old laptop and copied that game folder into my new laptop which is what I did a while back and it worked fine. But now it’s not it just has the fake game I started to see if I could recover one of my saves… the only mod I added back was the mc command center and it won’t pop up in the game.