Forum Discussion

heartsoulss's avatar
7 years ago

how to fix start an event screen sims 4

tried with multiple people in multiple worlds to get my start an event page to load for choosing which activity I want to host. I'm pretty sure it's not a mod/cc because I have anti-virus scan on my desktop.. please help!

waiting doesn't work, was checking on the game while writing this

re opening the game doesn't work, already tried that

trying different saves doesn't work, already tried that

6 Replies

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    7 years ago

    Anti-virus has absolutely nothing to do with Mods/CC. If you have any please remove them and test the game without. What happens when you click "Select an activity"?

  • KC_Tipin's avatar
    KC_Tipin
    7 years ago

    @jpkarlsen is 100% correct on that Anti Virus has nothing to do with if your mods work properly for the game.  90% of issues like this derived form the use of CC/mods

  • @heartsoulss

    If playing with mods and custom content, move your mods folder to the desktop, clear your game cache and delete the localthumbcache.package from the Sims 4 folder to help with troubleshooting.

    Try playing the game again to test without the mods folder. If it loads okay, it may be that some of the mods/cc have become outdated.

    How to Delete Cache Files
    https://sims4.crinrict.com/en/2014/09/delete-cache-files/

    Custom content can become outdated with most new game patches. If the game works when the Mods folder is removed, then one or more of the mods and/or custom content has become outdated and will need to be removed or replaced. EA/Maxis aren't responsible for broken mods/cc. It's up to the creators to fix.

    Disabling or turning off both mod/cc options isn't enough of a test.

    Try the 50/50 method:

    1. Move all the mods and cc out into a temporary folder on the desktop.
    2. Move a few files back at a time. Load the game to make sure it loads and everything is good.
    3. Delete the localthumbcache.package from the Sims 4 folder.
    4. Repeat steps 1 - 3 till there is no more files to check.

    ** While your testing, don't save the game. If you find any problems, delete the mod or custom content file.

    How To Find Problem Mods and CC http://simswiki.info/wiki.php?title=Game_Help:TS4_Finding_Problem_Custom_Content

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi all, 

    Since this thread has been inactive for a few years I am going to lock it to prevent necro-posting. 

    If you need some help with a similar issue please feel free to create a new thread. Thanks! 

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